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Order: without selected requirements, providers are sorted alphabetically. Once you select requirements, we sort by requirements fit, i.e. how many of your criteria a provider meets, weighted by must-have, important and optional criteria. Via “Sort by” you can sort by BenchTrust Index or name instead.
The BenchTrust Index (0–100 points) uses separate criteria for software providers and service providers and is only comparable within the same provider type.
BenchTrust Index weighting: Company stability 25 points · Customer reviews 30 points · Compliance & security 25 points · Transparency 20 points. Without reviews a neutral average is used; a few reviews move it only slightly
BenchTrust takes the average rating and review count from the review platforms listed. BenchTrust does not itself verify whether individual reviews come from actual customers; according to the platforms, they apply their own verification procedures.
Payment has no influence on the order or the BenchTrust Index. Premium customers can maintain their profile information themselves; BenchTrust reviews changes before publication.