Zoho Social
Plan, post, interact: Your entire
Zoho Social is a leading, cloud-based social media management platform by Zoho Corporation, which was founded in 1996 and is headquartered in Chennai, India.
Independent B2B performance index (0–100 points). It is calculated mathematically and without subjective influence from four verified pillars: company stability, aggregated feedback from publicly available online sources, documented compliance certifications, and operational transparency.
Headquarters
603203 Chennai, India
Employees
19000
Founded
1996
Management
Vishwa V
Overview
Zoho Social is a leading, cloud-based social media management platform by Zoho Corporation, which was founded in 1996 and is headquartered in Chennai, India. With over 19,000 employees worldwide, the Zoho Group offers a wide range of integrated business applications. Zoho Social was specifically developed to help businesses and agencies optimise their social media presence. The platform allows users to centrally plan, publish, and monitor posts across multiple networks – including LinkedIn, Facebook, Twitter, Instagram, and Pinterest. A visual publishing calendar facilitates content planning, while automated scheduling features publish posts at optimal times. An integrated monitoring tool allows interactions and mentions to be tracked in real time, while the central Social Inbox enables efficient message management. In addition, Zoho Social offers detailed performance reports and analytics to measure success, as well as dedicated features for agencies to manage multiple client dashboards.
Core features
Compliance & security
No verified certifications (such as ISO 27001 or SOC 2) are currently listed for this provider. Information about compliance with standards such as GoBD or GDPR may still be available.
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Usability & User Interface
Planning & Publishing (content calendar, multiple profiles)
Analytics & Reporting
Range of Features & Integrations (e.g., LinkedIn, Instagram)
Summary of customer feedback
Overall, customer reviews for Zoho Social paint a highly positive picture: users particularly highlight the intuitive, user-friendly interface and the strong features for planning, publishing, and reporting. The main strengths mentioned are the easy organisation of social media activities via content calendars, the management of multiple channels, and the comprehensive analysis and reporting features; weaknesses primarily appear as occasional limitations with certain network connections (e.g., LinkedIn/Instagram) as well as occasional criticism regarding the complexity or stability of the mobile app. Zoho Social is particularly suitable for small and medium-sized enterprises, marketing teams, and agencies that want to centrally plan, publish, and analyse multiple social media profiles while valuing good value for money.
AI-generated summary
🚀 Product updates & press releases
Zoho Social has significantly expanded its portfolio through strategic feature releases and new platform integrations to enable more efficient social media management for B2B companies and agencies. Key updates include direct connections to new channels such as TikTok and Mastodon, as well as improved collaboration features for Instagram. In addition, the integration of the AI assistant Zia optimises content creation and reporting for global marketing teams.
- •Seamless integration of new platforms like TikTok and Mastodon to expand organic reach.
- •Advanced features for Instagram, such as direct support for Collab posts.
- •AI-powered content creation and text optimisation through deeper integration of Zoho Zia.
- •Improved approval processes and detailed analytics dashboards for multi-user and agency workflows.
Source: Publicly available product updates or press releases from Zoho Social.
📰 Social media feedback about the product
No specific social media mentions or data were provided for Zoho Social for analysis. Therefore, no specific topics, praise, or criticisms can be identified or evaluated. Without a corresponding database, a well-founded content evaluation of the social media presence is currently not possible.
- •No database: No Reddit or X/Twitter mentions were submitted for analysis.
- •No content insights: Specific features, issues, or target groups cannot be determined due to a lack of data.
Source: Publicly available social media posts (X/Twitter, LinkedIn, Reddit) from the last 12 months. The opinions shown come from users and do not represent BenchTrust's assessment.
See Zoho Social in action
Zoho Social explained: Manage all your social media in one place