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Plan, post, interact: Your entire social media presence in one place
Zoho Social is a leading, cloud-based social media management platform by Zoho Corporation, which was founded in 1996 and is headquartered in Chennai, India.
Independent B2B performance index (0–100 points). It is calculated mathematically and without subjective influence from four verified pillars: company stability, aggregated feedback from publicly available online sources, documented compliance certifications, and operational transparency. Comparable with other software providers.
BenchTrust Index weighting: Company stability 25 points · Customer reviews 30 points · Compliance & security 25 points · Transparency 20 points. Without reviews a neutral average is used; a few reviews move it only slightly
Review data basis: G2 (2920), Capterra (740), Trustpilot (5553)
BenchTrust takes the average rating and review count from the review platforms listed. BenchTrust does not itself verify whether individual reviews come from actual customers; according to the platforms, they apply their own verification procedures.
Headquarters
603203 Chennai, India
Employees
19000
Founded
1996
Management
Vishwa V
Zoho Social is a leading, cloud-based social media management platform by Zoho Corporation, which was founded in 1996 and is headquartered in Chennai, India. With over 19,000 employees worldwide, the Zoho Group offers a wide range of integrated business applications. Zoho Social was specifically developed to help businesses and agencies optimize their social media presence. The platform enables users to centrally plan, publish, and monitor posts across multiple networks—including LinkedIn, Facebook, Twitter, Instagram, and Pinterest. A visual publishing calendar simplifies content planning, while automated scheduling features publish posts at optimal times. An integrated monitoring tool allows interactions and mentions to be tracked in real time, while the central Social Inbox enables efficient message response. In addition, Zoho Social offers detailed performance reports and analytics to measure success, as well as dedicated agency features for managing multiple client dashboards.
No verified certifications (such as ISO 27001 or SOC 2) are currently listed for this provider. Information about compliance with standards such as GoBD or GDPR may still be available.
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Answers are based on the website and documents of Zoho Social.
Usability & user interface
Scheduling & publishing (content calendar, multiple profiles)
Analytics & reporting
Feature set & integrations (e.g., LinkedIn, Instagram)
Customer reviews for Zoho Social paint a highly positive picture overall: users particularly highlight the intuitive, user-friendly interface and the strong features for planning, publishing, and reporting. The main strengths mentioned are the easy organization of social media activities via content calendars, the management of multiple channels, and the comprehensive analysis and reporting functions. Weaknesses appear primarily as occasional limitations with certain network connections (e.g., LinkedIn/Instagram) as well as occasional criticism regarding the complexity or stability of the mobile app. Zoho Social is particularly suitable for small and medium-sized enterprises, marketing teams, and agencies that want to centrally plan, publish, and analyze multiple social media profiles while valuing a good price-performance ratio.
AI-generated summary
BenchTrust takes the average rating and review count from the review platforms listed. BenchTrust does not itself verify whether individual reviews come from actual customers; according to the platforms, they apply their own verification procedures.
Zoho Social has significantly expanded its portfolio through strategic feature releases and new platform integrations to enable more efficient social media management for B2B companies and agencies. Key updates include the direct connection of new channels such as TikTok and Mastodon, as well as enhanced collaboration features for Instagram. In addition, the integration of the AI assistant Zia optimizes content creation and reporting for global marketing teams.
Source: Publicly available product updates or press releases from Zoho Social.
See Zoho Social in action
Zoho Social explained: Manage all your social media in one place