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and controls processes fully automatically.
Xentral is a leading provider of cloud-based, AI-powered ERP software specifically designed for small and medium-sized enterprises (SMEs) and growing retail businesses.
Independent B2B performance index (0–100 points). It is calculated mathematically and without subjective influence from four verified pillars: company stability, aggregated feedback from publicly available online sources, documented compliance certifications, and operational transparency. Comparable with other software providers.
BenchTrust Index weighting: Company stability 25 points · Customer reviews 30 points · Compliance & security 25 points · Transparency 20 points. Without reviews a neutral average is used; a few reviews move it only slightly
Review data basis: G2 (37), Capterra (29), Trustpilot (57)
BenchTrust takes the average rating and review count from the review platforms listed. BenchTrust does not itself verify whether individual reviews come from actual customers; according to the platforms, they apply their own verification procedures.
Headquarters
Fuggerstrasse 11, 86150 Augsburg, Germany
Employees
230
Founded
2008
Management
Benedikt Sauter
Xentral is a leading provider of cloud-based, AI-powered ERP software specifically designed for small and medium-sized enterprises (SMEs) and growing retail businesses. Founded in 2008 and headquartered in Augsburg, Germany, the company employs around 230 people and supports over 2,000 merchants in digitalizing their processes. The all-in-one platform connects the core areas of sales, warehouse, logistics, and accounting in a central, intuitive system. By automating everyday business workflows – from order processing and multi-warehouse management to automated payment and shipping processes – Xentral helps companies minimize manual errors and scale more efficiently. A special highlight is the integrated AI agents, which actively execute tasks instead of just passively capturing data. With over 200 ready-to-use interfaces to leading e-commerce platforms and marketplaces such as Amazon, Shopify, OTTO, as well as logistics service providers like DHL, Xentral offers seamless omnichannel integration for modern merchants.
No verified certifications (such as ISO 27001 or SOC 2) are currently listed for this provider. Information about compliance with standards such as GoBD or GDPR may still be available.
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Answers are based on the website and documents of Xentral.
Functional scope & e-commerce focus (inventory management, warehouse, interfaces)
User-friendliness & quick start
Implementation & onboarding
Performance & stability (speed, reliability)
Customers rate Xentral predominantly positively as a modern, cloud-based ERP with a broad range of functions and a strong focus on e-commerce and warehouse processes, which can be implemented relatively quickly. The many integrations/interfaces, the easy start, and often the onboarding are particularly praised, while topics such as performance, support, and value for money are viewed more critically depending on company size and complexity. Xentral is best suited for growing e-commerce and retail SMEs (as well as smaller manufacturing companies) looking for a flexibly expandable ERP with strong process coverage and who are willing to familiarize themselves with the system logic.
AI-generated summary
BenchTrust takes the average rating and review count from the review platforms listed. BenchTrust does not itself verify whether individual reviews come from actual customers; according to the platforms, they apply their own verification procedures.
In its latest updates, the ERP software company Xentral is focusing increasingly on optimizing e-commerce processes for rapidly growing B2B and B2C merchants in the DACH region. Strategic expansions in marketplace integrations and optimized financial interfaces significantly increase efficiency in multi-channel sales. In addition, the company is driving its European expansion to actively support merchants in scaling across borders.
Source: Publicly available product updates or press releases from Xentral.
See Xentral in action
Xentral – AI ERP for scaling commerce businesses