VMware Workspace ONE UEM

Name: VMware Workspace ONE UEM
Brand: VMware Workspace ONE UEM

One system, all devices, full control: Your entire

VMware Workspace ONE UEM is a leading, cloud-native platform for Unified Endpoint Management (UEM) that provides IT teams with a single console to manage all endpoints.

BenchTrust Score:79/100

Independent B2B performance index (0–100 points). It is calculated mathematically and without subjective influence from four verified pillars: company stability, aggregated feedback from publicly available online sources, documented compliance certifications, and operational transparency. Comparable with other software providers.

BenchTrust Index weighting: Company stability 25 points · Customer reviews 30 points · Compliance & security 25 points · Transparency 20 points. Without reviews a neutral average is used; a few reviews move it only slightly

Review data basis: G2 (267), Capterra (65), Trustpilot (2073)

BenchTrust takes the average rating and review count from the review platforms listed. BenchTrust does not itself verify whether individual reviews come from actual customers; according to the platforms, they apply their own verification procedures.

Overview

VMware Workspace ONE UEM is a leading, cloud-native platform for Unified Endpoint Management (UEM) that provides IT teams with a single console to manage all endpoints. The solution supports desktops, mobile devices, wearables, rugged devices, and IoT devices throughout their entire lifecycle – from automated deployment and configuration to patching, real-time security, and support. Founded in 1998 and headquartered in Palo Alto, California, VMware (now part of Broadcom) operates as a global pioneer in virtualization and cloud infrastructure. With over 21,000 employees worldwide, the company offers highly scalable solutions for demanding IT environments. Workspace ONE UEM combines modern, API-based Mobile Device Management (MDM) with traditional PC management. This enables seamless policy configuration, automated software distribution, and comprehensive access control. The platform is characterized by high security standards and is certified to ISO 27001, ISO 27017, and ISO 27018. It is available both as a flexible cloud service and for on-premises installations, supporting global enterprises with multilingual interfaces in German and English.

Core features

Unified Endpoint Management (UEM) via a central console for all endpoints (desktop, mobile, wearables, rugged devices, IoT)Core

Cloud-native UEM solution, available as a cloud service or on-premises deployment

End-to-end device management lifecycle including onboarding, configuration, patching, security, distribution, automation, and support

Native, modern management for Windows 10 and other devices via integrated OS Mobile Device Management APIs

Combination of modern OS MDM with traditional PC management (including policy configuration, automated patching, software distribution, real-time security)

Access control, application management, and multi-platform endpoint management in an information-driven platform for digital workspaces

Support for multiple device management modes for different use cases (e.g., different levels of device management)

Capture of application, device, and console events (event recording) for detailed information gathering

Automation of application distribution for desktop administrators

Compliance & security

ISO 27001

Information security

ISO 27017

Cloud security

ISO 27018

Protection of personal data

Contact the provider

www.vmware.com

Supported languages

AI assistant for VMware Workspace ONE UEM

Ask about features, integrations, data protection or onboarding – answers in seconds.

Answers are based on the website and documents of VMware Workspace ONE UEM.

💬 Customer feedback summary

80% mention this

Central Endpoint & Device Management (UEM features)

70% mention this

Support for multiple platforms/device types

65% mention this

Security & Compliance (including policies, access control)

60% mention this

User-friendliness & Admin Console

Summary of customer feedback

Customers rate VMware Workspace ONE UEM predominantly positively for its strong, centralized device management and broad platform support, which allows large, heterogeneous endpoint landscapes to be controlled consistently. The extensive UEM and security features are particularly highlighted, while setup, complexity of the admin interface, occasional performance issues, as well as costs and support quality are more frequent points of criticism. VMware Workspace ONE UEM is primarily suitable for medium to large companies and organizations with many different endpoints and high compliance requirements that are willing to invest in a comparatively complex but powerful enterprise solution.

AI-generated summary

📰 News & community feedback

🚀 Product updates & press releases

VMware Workspace ONE UEM introduces significant innovations focusing on enhanced security standards, expanded operating system support, and deeper hardware integrations. By deepening partnerships, including with technology partners like Intel, the platform is increasingly targeting globally operating large enterprises and regulated industries. These product updates aim to increase IT efficiency through automated workflows while meeting strict global compliance requirements.

•Enhanced integration with the Intel vPro platform enables efficient out-of-band management of PCs directly from the console.
•New security baselines and optimized compliance policies strengthen the protection of mobile endpoints in highly regulated sectors.
•Expansion of sovereign cloud initiatives to ensure strict data protection and compliance requirements in European regions.
•Improved management capabilities for XR (Extended Reality) devices support companies in adopting immersive technologies.

Source: Publicly available product updates or press releases from VMware Workspace ONE UEM.

Back to overview