Inhalte werden geladen...
More leads, smarter deals, full focus: Your sales success on autopilot with Zendesk Sell.
Zendesk Sell is a modern, AI-powered all-in-one sales platform and CRM solution designed specifically for sales teams to increase productivity and optimize sales processes.
Independent B2B performance index (0–100 points). It is calculated mathematically and without subjective influence from four verified pillars: company stability, aggregated feedback from publicly available online sources, documented compliance certifications, and operational transparency. Comparable with other software providers.
BenchTrust Index weighting: Company stability 25 points · Customer reviews 30 points · Compliance & security 25 points · Transparency 20 points. Without reviews a neutral average is used; a few reviews move it only slightly
Review data basis: G2 (466), Capterra (143)
BenchTrust takes the average rating and review count from the review platforms listed. BenchTrust does not itself verify whether individual reviews come from actual customers; according to the platforms, they apply their own verification procedures.
Headquarters
Market St 989, 94103-1707 San Francisco, United States
Employees
5500
Founded
2007
Management
Payten Underwood
Zendesk Sell is a modern, AI-powered all-in-one sales platform and CRM solution designed specifically for sales teams to increase productivity and optimize sales processes. Founded in 2007 and headquartered in San Francisco, USA, the company now employs around 5,500 people worldwide. The platform enables sales teams to manage leads efficiently, track deals seamlessly, and centralize daily sales activities in a single environment. Core features of Zendesk Sell include comprehensive contact and deal management, precise activity tracking, and integrated lead generation tools. Using real-time Smart Lists, leads and deals can be flexibly segmented and filtered. In addition, automated email sequences can be set up to scale customer outreach. Zendesk places the highest value on data security and compliance. The platform is certified to international standards such as ISO 27001:2022, ISO 27018, ISO 27701, ISO 42001, and SOC 2 Type II, and meets the requirements of GDPR, HIPAA, and PCI-DSS. This makes Zendesk Sell a highly secure and scalable CRM environment for businesses of all sizes.
Ask about features, integrations, data protection or onboarding – answers in seconds.
Answers are based on the website and documents of Zendesk Sell.
Usability & Interface
Pipeline & Lead Management
Integration with Zendesk Support & Other Tools
Reporting, Dashboards & Analytics
Customer reviews for Zendesk Sell primarily highlight the user-friendly, intuitive interface and strong pipeline and lead management, complemented by good reporting features and productivity-boosting integrations. The main strengths are considered to be the ease of use, seamless integration with Zendesk Support and other tools, and solid analytics and automation; criticism is occasionally directed at pricing or the scope of features in lower-tier plans. Zendesk Sell is particularly suitable for small to medium-sized sales teams and companies that want a clear, easy-to-use CRM hub and value close integration between sales and customer service.
AI-generated summary
BenchTrust takes the average rating and review count from the review platforms listed. BenchTrust does not itself verify whether individual reviews come from actual customers; according to the platforms, they apply their own verification procedures.
Zendesk has introduced comprehensive updates to its CRM platform "Zendesk Sell" to support sales teams with smarter workflows and deeper integrations. The focus is on new AI-powered lead scoring features and improved synchronization with the Zendesk Support interface, which optimizes collaboration between sales and customer service. In addition, global availability is being expanded through enhanced language and regional support for mid-sized companies. These innovations strengthen Zendesk's market position in the highly competitive B2B sector.
Source: Publicly available product updates or press releases from Zendesk Sell.
See Zendesk Sell in action
Customer Success Story - Zendesk