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Your business on autopilot: Cloud ERP with AI power for error-free inventory and lightning-fast orders
Xentral is a cloud-based, AI-native ERP and inventory management software for growing retail and e-commerce businesses.
Independent B2B performance index (0–100 points). It is calculated mathematically and without subjective influence from four verified pillars: company stability, aggregated feedback from publicly available online sources, documented compliance certifications, and operational transparency. Comparable with other software providers.
BenchTrust Index weighting: Company stability 25 points · Customer reviews 30 points · Compliance & security 25 points · Transparency 20 points. Without reviews a neutral average is used; a few reviews move it only slightly
Review data basis: G2 (2), Capterra (42), Trustpilot (57)
BenchTrust takes the average rating and review count from the review platforms listed. BenchTrust does not itself verify whether individual reviews come from actual customers; according to the platforms, they apply their own verification procedures.
Headquarters
Fuggerstrasse 11, 86150 Augsburg, Germany
Employees
230
Founded
2008
Management
Benedikt Sauter
Founded in 2008, Xentral is a provider of cloud-based, AI-native ERP and inventory management software headquartered in Augsburg. The company employs around 230 people and supports growing retail businesses as well as small and medium-sized enterprises (SMEs) in the DACH region in digitizing and automating their daily operations. The platform bundles all central business processes in one place. Core functions include automated order processing, efficient warehouse and inventory management, integrated accounting processes, and optimized purchasing and shipping workflows. By using modern AI agents, repetitive routine tasks can be automated, freeing up resources and minimizing error rates. With over 1,000 features and flexible interfaces to all common e-commerce platforms, marketplaces, and tech tools, Xentral integrates seamlessly into existing system landscapes. The solution offers companies the flexibility to digitize their processes step-by-step and achieve smart, efficient growth.
No verified certifications (such as ISO 27001 or SOC 2) are currently listed for this provider. Information about compliance with standards such as GoBD or GDPR may still be available.
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Answers are based on the website and documents of Xentral.
Functional scope & modularity (ERP/CRM/inventory management)
Usability & interface
Connection to shops & marketplaces (interfaces)
Support & customer service
Customers predominantly view Xentral as a feature-rich, modular ERP for e-commerce and growing SMEs that centrally maps many processes from inventory management and logistics to financial topics. Praise is directed especially at the broad integration capabilities with shops/marketplaces and the fundamentally modern, relatively easy-to-use approach, while criticism frequently focuses on performance issues, bugs, sometimes slow or overloaded support, and an implementation process that is not always smooth. Xentral is particularly suitable for highly digitized retail companies and online merchants with multiple sales channels who are willing to invest in a flexible but complex system with a professional implementation project.
AI-generated summary
BenchTrust takes the average rating and review count from the review platforms listed. BenchTrust does not itself verify whether individual reviews come from actual customers; according to the platforms, they apply their own verification procedures.
Xentral is driving the optimization of its ERP platform through targeted product updates and strategic partnerships to enable more efficient processes, particularly for e-commerce and omnichannel merchants in the DACH region. Through improved integrations with leading marketplaces and shop systems, as well as expanded shipping interfaces, the automation of order processing is significantly strengthened. In addition, the provider focuses on meeting international compliance guidelines, actively supporting the expansion of small and medium-sized enterprises in the European market.
Source: Publicly available product updates or press releases from Xentral.
See Xentral in action
Connect DATEV & ERP: Automate accounting with Xentral ERP