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More time for what matters: Wello Solutions digitizes your field service from installation to automated invoicing.
Wello Solutions is a cloud-based field service management software for technical service providers to optimize scheduling, order processing, and invoicing.
Independent B2B performance index (0–100 points). It is calculated mathematically and without subjective influence from four verified pillars: company stability, aggregated feedback from publicly available online sources, documented compliance certifications, and operational transparency. Comparable with other software providers.
BenchTrust Index weighting: Company stability 25 points · Customer reviews 30 points · Compliance & security 25 points · Transparency 20 points. Without reviews a neutral average is used; a few reviews move it only slightly
Review data basis: The evaluated platforms contain no reviews for this provider.
Headquarters
Avenue Louise 54, 1050 Brussels, Belgium
Employees
32
Founded
1996
Management
Charles Convent
Wello Solutions (formerly Odyssée Field Service) is an established European provider of Field Service Management (FSM) software headquartered in Brussels, Belgium. Since its founding in 1996, the company and its approximately 32 employees have been supporting technical service providers in digitizing and optimizing their service processes. The cloud-based SaaS platform is aimed at companies in asset-intensive industries that perform installations, maintenance, and repairs. Wello Solutions offers a comprehensive all-in-one solution covering the entire lifecycle of service orders. Core features include intelligent scheduling and dispatching, automated invoicing, and a mobile service app for on-site technicians. Through an integrated customer portal, clients have access to asset details and service reports at any time. The platform stands out for its high connectivity with over 5,000 third-party apps and offers an offline mode for technicians in areas without network coverage. Renowned customers such as Veolia, Equans, and Samsonite trust the reliability and user-friendliness of the solution.
No verified certifications (such as ISO 27001 or SOC 2) are currently listed for this provider. Information about compliance with standards such as GoBD or GDPR may still be available.
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Wello Solutions has further optimized its cloud-based field service management software to support service companies and technical businesses in digitizing their field service operations. Targeted functional updates in the mobile app and expanded ERP interfaces significantly increase efficiency in scheduling and invoicing. The focus is increasingly on small and medium-sized enterprises (SMEs) in the European region to sustainably minimize media disruptions between the back office and field service.
Source: Publicly available product updates or press releases from Wello Solutions.