Vtiger
More leads, better deals: Automate your sales and maximize your pipeline with Vtiger.
Vtiger is a cloud-based all-in-one CRM platform that unifies sales, marketing, and customer service.
Independent B2B performance index (0–100 points). It is calculated mathematically and without subjective influence from four verified pillars: company stability, aggregated feedback from publicly available online sources, documented compliance certifications, and operational transparency.
Headquarters
Hyderabad, Telangana, India
Employees
Not specified
Founded
2004
Overview
Vtiger Systems India Private Limited is an established provider of customer relationship management (CRM) software, founded in 2004. Headquartered in Hyderabad, India, the company is globally known for its flexible CRM solutions, which originally emerged from an open-source project. Today, Vtiger offers a comprehensive, cloud-based all-in-one platform that seamlessly connects sales, marketing, and customer service teams. The solution stands out for its wide range of integrated features, including advanced sales automation, pipeline management, marketing campaigns, and an integrated help desk and customer portal. A special focus is placed on modern AI (Artificial Intelligence) features that assist teams with analysis, customer interaction, and decision-making. Additionally, the platform provides tools for inventory management and invoicing, as well as detailed reports and dashboards. In terms of security and data privacy, Vtiger meets high international standards. The company is certified to ISO 27001 (Information Security Management System) and ISO 27701 (Privacy Information Management System) and ensures GDPR compliance. This makes the platform suitable for small and medium-sized businesses as well as larger organizations looking for a secure, scalable, and privacy-compliant comprehensive CRM solution.
Core features
Compliance & security
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User-friendliness & UI
Feature set (all-in-one CRM, automation, reporting)
Integration with other systems
Price-performance ratio
Summary of customer feedback
Customers rate Vtiger predominantly positively: highlighted are the user-friendly interface, the extensive feature set as an all-in-one CRM, and good automation, reporting, and integration options. Critical points sometimes concern support, documentation, more complex configurations, and occasional performance or stability issues, especially with highly customized setups. Vtiger is particularly suitable for small to medium-sized businesses looking for a centralized, feature-rich CRM solution for sales, marketing, and support with a good price-performance ratio, and who are willing to invest some time in setup and customization.
AI-generated summary
🚀 Product updates & press releases
Vtiger has announced major updates to its CRM platform, focusing on the integration of artificial intelligence through Vtiger Calculus AI. By expanding its low-code capabilities, the company is increasingly targeting mid-sized B2B companies worldwide. In addition, global data privacy compliance standards have been optimized to meet regulatory requirements.
- •Product Innovations: Introduction of advanced AI-powered analytics and automation tools through Vtiger Calculus AI to optimize sales processes.
- •Target Audience Focus: Expansion of the low-code platform for easier customization by mid-sized B2B companies without deep IT resources.
- •Partnerships & Integrations: Seamless connection to leading communication and collaboration tools to increase team efficiency.
- •Compliance & Security: Continuous optimization of data protection standards to meet international regulations such as GDPR.
Source: Publicly available product updates or press releases from Vtiger.
📰 Social media feedback about the product
No social media mentions or feedback data were provided for vtiger for this analysis. Since there is no database available, a substantive evaluation of topics, praise, or criticism is not possible. A concrete sentiment trend or specific trends cannot be determined without a data basis.
- •No social media mentions were provided for analysis.
- •Specific features, issues, target groups, or comparisons cannot be evaluated due to lack of data.
Source: Publicly available social media posts (X/Twitter, LinkedIn, Reddit) from the last 12 months. The opinions shown come from users and do not represent BenchTrust's assessment.
See Vtiger in action
AI Agent Builder | Vtiger CRM