UKG
One system, all data, smarter HR: Secure the resource planning of the future with UKG and AI.
UKG offers a cloud-based Workforce Operating Platform that combines HCM, payroll, and workforce management.
Independent B2B performance index (0–100 points). It is calculated mathematically and without subjective influence from four verified pillars: company stability, aggregated feedback from publicly available online sources, documented compliance certifications, and operational transparency.
Headquarters
Chelmsford Street 900, 01851 Lowell, United States
Employees
13000
Founded
2020
Management
Jennifer Morgan
Overview
UKG (Ultimate Kronos Group) is a leading global provider of HR technologies, formed in 2020 from the merger of Ultimate Software and Kronos Incorporated. Headquartered in Lowell, Massachusetts, and with over 13,000 employees worldwide, the company offers a comprehensive Workforce Operating Platform. This suite combines Human Capital Management (HCM), payroll, and workforce management solutions in a cloud-based environment. The product range includes UKG Pro for medium to large enterprises, UKG Ready for mid-sized businesses, and UKG Dimensions for specialized workforce management. The platform helps organizations efficiently manage HR processes, time and scheduling, as well as talent and payroll. By leveraging AI-powered workforce insights, UKG helps companies increase productivity and foster a people-centric corporate culture. The solutions feature high security standards, proven by certifications such as ISO/IEC 27001, ISO 27017, ISO 27018, and SOC 2 audit reports.
Core features
Compliance & security
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Comprehensive HR & workforce management functionality (HCM/WFM)
Reporting & Analytics
Complex scheduling & time/attendance tracking
Ease of use & UI (usability, learning curve)
Summary of customer feedback
Overall, customers rate UKG predominantly positively as a powerful, enterprise-wide solution for HR, payroll, and workforce management, with particular praise for the depth of features as well as reporting and analytics capabilities. The main strengths lie in its ability to map complex shift planning, working hours, and compliance requirements in medium to large companies. The main weaknesses are a somewhat outdated, unintuitive interface, a steep learning curve, and a demanding implementation and configuration process. UKG is particularly suitable for medium and large organizations with complex workforce structures and a high need for scalable, integrated HR and workforce management processes, but less so for small businesses looking for a simple, lightweight solution.
AI-generated summary
🚀 Product updates & press releases
HR and workforce management provider UKG is expanding its solution portfolio with new generative AI features under the name UKG Bryte, as well as strategic global partnerships. These innovations aim to optimize the employee experience worldwide and streamline administrative processes for HR teams. Through continuous geographic expansion and improved compliance tools, the company is strengthening its market position in the international B2B sector.
- •Introduction of UKG Bryte, an AI-powered assistant feature to optimize HR processes and decision-making.
- •Expansion of the global partner network for seamless integration of payroll and HR systems across different regions.
- •Focus on user-friendly compliance and workforce management tools for complex regulatory requirements in multinational companies.
- •Targeted investments in the scalability of the UKG Pro and UKG Ready platforms for mid-market and enterprise customers.
Source: Publicly available product updates or press releases from UKG.
📰 Social media feedback about the product
No social media mentions or specific data were provided for UKG for this analysis. Without a corresponding data source, an investigation of trends, praise, criticism, or open questions is not possible. The sentiment is therefore classified as neutral due to the lack of available user voices.
- •No social media data or mentions provided for analysis.
- •An identification of specific features, issues, or comparisons is not possible due to the lack of information.
Source: Publicly available social media posts (X/Twitter, LinkedIn, Reddit) from the last 12 months. The opinions shown come from users and do not represent BenchTrust's assessment.
See UKG in action
Comprehensive Guide to UKG Pro HCM: Product Tour and Features Explained