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AI power for your team: Intelligent HR processes that inspire and retain.
The Adecco Group is a leading global provider of HR and workforce solutions.
Independent B2B performance index (0–100 points). It is calculated mathematically and without subjective influence from four verified pillars: company stability, aggregated feedback from publicly available online sources, documented compliance certifications, and operational transparency. Comparable with other software providers.
BenchTrust Index weighting: Company stability 25 points · Customer reviews 30 points · Compliance & security 25 points · Transparency 20 points. Without reviews a neutral average is used; a few reviews move it only slightly
Review data basis: G2 (4), Trustpilot (67)
BenchTrust takes the average rating and review count from the review platforms listed. BenchTrust does not itself verify whether individual reviews come from actual customers; according to the platforms, they apply their own verification procedures.
Headquarters
Bellerivestrasse 30, 8008 Zuerich, Switzerland
Employees
35000
Founded
1957
Management
Denis Machuel
The Adecco Group is a leading global HR solutions and talent advisory company headquartered in Zurich, Switzerland. Founded in 1957, the listed corporate group today employs around 35,000 people and is active in approximately 60 countries. The company operates through its three global business units: Adecco, Akkodis, and LHH (Lee Hecht Harrison). Its service portfolio includes temporary and permanent placement, outsourcing, talent development, career transition (outplacement), as well as reskilling and upskilling. In addition, the group offers digital and engineering solutions to support the transformation toward Smart Industry. A technological highlight is the AI-powered Assistant suite for recruitment and workforce management, which enables efficient processes in personnel recruitment. As a strategic partner, The Adecco Group supports companies of all sizes in transforming their workforces and building future-proof skills. With its focus on sustainable employability, the group connects over one million people with companies worldwide every day.
No verified certifications (such as ISO 27001 or SOC 2) are currently listed for this provider. Information about compliance with standards such as GoBD or GDPR may still be available.
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Answers are based on the website and documents of The Adecco Group.
Customer service
Communication
Professionalism
Placement quality / job offers
Customer reviews for The Adecco Group appear overall rather mixed to critical. Positive highlights include the quality of placement and individual professional processes, while frequent weaknesses lie in communication, accessibility, and consistent customer service. Adecco is particularly suitable for companies and applicants looking for a large, internationally positioned HR service provider with a broad recruitment network; it is less suitable for users who expect highly personalized support and quick feedback.
AI-generated summary
BenchTrust takes the average rating and review count from the review platforms listed. BenchTrust does not itself verify whether individual reviews come from actual customers; according to the platforms, they apply their own verification procedures.
The Adecco Group is driving its global digitization strategy through targeted partnerships and technological innovations in key core markets. The focus is on new AI-powered recruitment tools for HR managers and the expansion of specialized services under the Akkodis brand in the tech sector. Through strategic alliances in upskilling and reskilling, the company specifically addresses the global shortage of skilled labor and optimizes talent acquisition for B2B customers worldwide.
Source: Publicly available product updates or press releases from The Adecco Group.