Staffbase
Your voice matters, your AI helps: Connect all employees and shape the future of internal communications.
Staffbase is an AI-powered employee experience platform that connects office and frontline workers via a branded app, intranet, and Microsoft 365 integrations.
Independent B2B performance index (0–100 points). It is calculated mathematically and without subjective influence from four verified pillars: company stability, aggregated feedback from publicly available online sources, documented compliance certifications, and operational transparency.
Headquarters
Annaberger Strasse 73, 09111 Chemnitz, Germany
Employees
650
Founded
2014
Management
Martin Boehringer
Overview
Staffbase is a leading employee experience and communication platform founded in 2014 and headquartered in Chemnitz, Germany. The globally active company employs around 650 people and helps nearly 3,000 customers worldwide strategically optimize their internal communications and employee experience. The platform was specifically designed to seamlessly connect both traditional office workers and frontline or non-desk workers. As a modern, AI-native solution, Staffbase offers a fully branded employee app that functions as a mobile intranet. This allows companies to deliver critical information, tools, and services directly to their workforce's devices. The platform supports a variety of communication channels, including targeted email campaigns, SMS, chat integrations, and digital signage. A particular highlight is the integrated Launchpad, which manages access to external and internal applications via user group and department-specific visibility controls. Thanks to seamless integration with Microsoft 365 and automated workflows, the digital workplace is significantly simplified for large international corporations. Staffbase also places the highest priority on data security and compliance, as evidenced by certifications such as ISO 27001, SOC 2, and compliance with GDPR and HIPAA guidelines.
Core features
Compliance & security
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User friendliness & UI/UX
Mobile Employee App & multi-channel communication
Internal communication & reach (frontline workers)
Customer service & support
Summary of customer feedback
Customer reviews of Staffbase paint a very positive picture overall: users particularly praise the user-friendly interface, the strong mobile app, and the ability to consistently orchestrate internal communications across multiple channels, which better engages hard-to-reach employee groups (e.g., frontline workers). Users cite ease of use for editors, high reach and adoption among employees, and fast, competent customer service as key strengths; occasional criticisms relate to more complex integration scenarios, advanced configuration requests, and the price-performance ratio in the enterprise segment. Staffbase is particularly suitable for medium and large companies with distributed locations, many non-desk or frontline employees, and a professional internal communications or HR team looking for a central platform for employee communications, intranet, and an employee app.
AI-generated summary
🚀 Product updates & press releases
Staffbase is continuously expanding its internal communications platform by introducing AI-powered features like the 'Staffbase Companion' and deeper Microsoft 365 integrations to target global enterprise customers even more effectively. In addition to technological product releases, the company is strengthening its market position through strategic partnerships and the expansion of regional offices. A strong focus is also placed on compliance with strict security and compliance standards such as ISO 27001 to secure the trust of large enterprises worldwide.
- •Product Innovation: Introduction of the AI assistant 'Staffbase Companion' for automated creation and optimization of employee content.
- •System Integration: Deeper connection to Microsoft 365, SharePoint, and Teams for seamless synchronization of communication channels.
- •Compliance and Security: Continuous certification according to ISO 27001 to ensure the highest data protection standards for global corporations.
- •Partnerships and Ecosystem: Expansion of the partner network with leading agencies and IT service providers to accelerate digital transformation for customers.
- •Regional Expansion: Increased market presence in North America and Europe to optimally serve local enterprise target groups.
Source: Publicly available product updates or press releases from Staffbase.
📰 Social media feedback about the product
No social media mentions or specific data on Staffbase were provided for this analysis. Therefore, it is not possible to identify specific topics, praise, criticisms, or open questions from users. An objective overview of the sentiment trend can only be provided once corresponding data sources are available.
- •No social media data or text mentions provided for analysis.
- •Specific user experiences, praise, or criticisms cannot be analyzed without a database.
- •Conclusions regarding specific features, industries, or competitors are currently not possible.
Source: Publicly available social media posts (X/Twitter, LinkedIn, Reddit) from the last 12 months. The opinions shown come from users and do not represent BenchTrust's assessment.
See Staffbase in action
Meet the Staffbase Employee Experience Platform