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Your voice matters, your AI helps: Connect all employees and shape the future of internal communication.
Staffbase is an AI-powered employee experience platform that connects office and frontline workers via a branded app, intranet, and Microsoft 365 integrations.
Independent B2B performance index (0–100 points). It is calculated mathematically and without subjective influence from four verified pillars: company stability, aggregated feedback from publicly available online sources, documented compliance certifications, and operational transparency. Comparable with other software providers.
BenchTrust Index weighting: Company stability 25 points · Customer reviews 30 points · Compliance & security 25 points · Transparency 20 points. Without reviews a neutral average is used; a few reviews move it only slightly
Review data basis: G2 (247), Capterra (79)
BenchTrust takes the average rating and review count from the review platforms listed. BenchTrust does not itself verify whether individual reviews come from actual customers; according to the platforms, they apply their own verification procedures.
Headquarters
Annaberger Strasse 73, 09111 Chemnitz, Germany
Employees
650
Founded
2014
Management
Martin Boehringer
Staffbase is a leading employee experience and communication platform founded in 2014 and headquartered in Chemnitz, Germany. The globally operating company employs around 650 people and supports nearly 3,000 customers worldwide in strategically optimizing their internal communication and employee experience. The platform was specifically designed to seamlessly connect traditional office workers with frontline and non-desk workers. As a modern, AI-native solution, Staffbase offers a fully branded employee app that functions as a mobile intranet. This allows companies to deliver critical information, tools, and services directly to their workforce's devices. The platform supports a variety of communication channels, including targeted email campaigns, SMS, chat integrations, and digital signage. A key highlight is the integrated Launchpad, which manages access to external and internal applications through user-group and department-specific visibility controls. Thanks to seamless integration with Microsoft 365 and automated workflows, the digital workplace is significantly simplified for large international corporations. Staffbase also places the highest priority on data security and compliance, as demonstrated by certifications such as ISO 27001, SOC 2, as well as compliance with GDPR and HIPAA guidelines.
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Answers are based on the website and documents of Staffbase.
User-friendliness & UI/UX
Mobile Employee App & Multi-channel Communication
Internal Communication & Reach (Frontline Workers)
Customer Service & Support
Customer reviews of Staffbase paint a highly positive picture overall: users particularly praise the user-friendly interface, the powerful mobile app, and the ability to consistently orchestrate internal communication across multiple channels, which helps better engage hard-to-reach employee groups (e.g., frontline workers). Users highlight the ease of use for editors, high reach and adoption among employees, and the generally fast and competent customer service as key strengths; occasional criticisms mention complex integration scenarios, advanced configuration requests, and the price-performance ratio in enterprise environments. Staffbase is particularly suitable for medium and large enterprises with distributed locations, a large frontline or non-desk workforce, and a professional internal communication or HR team looking for a central platform for employee communication, intranet, and an employee app.
AI-generated summary
BenchTrust takes the average rating and review count from the review platforms listed. BenchTrust does not itself verify whether individual reviews come from actual customers; according to the platforms, they apply their own verification procedures.
Staffbase is continuously expanding its internal communication platform by introducing AI-powered features like the 'Staffbase Companion' and deeper Microsoft 365 integrations to target global enterprise customers even more effectively. Alongside technological product releases, the company is strengthening its market position through strategic partnerships and the expansion of regional offices. A strong focus is also placed on maintaining strict security and compliance standards, such as ISO 27001, to secure the trust of large enterprises worldwide.
Source: Publicly available product updates or press releases from Staffbase.
See Staffbase in action
Meet the Staffbase Employee Experience Platform