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Intelligent field service from A to Z: Optimize your own teams and partners in real time with AI.
ServicePower is a leading, AI-powered field service management platform.
Independent B2B performance index (0–100 points). It is calculated mathematically and without subjective influence from four verified pillars: company stability, aggregated feedback from publicly available online sources, documented compliance certifications, and operational transparency. Comparable with other software providers.
BenchTrust Index weighting: Company stability 25 points · Customer reviews 30 points · Compliance & security 25 points · Transparency 20 points. Without reviews a neutral average is used; a few reviews move it only slightly
Review data basis: The evaluated platforms contain no reviews for this provider.
Headquarters
8200 Greensboro Dr, 22102-3803 McLean, United States
Employees
220
Founded
1996
Management
Frank Gelbart
ServicePower is a leading global provider of AI-powered field service management (FSM) software. Founded in 1996 and headquartered in McLean, Virginia, the company employs around 220 people and helps large global enterprises optimize their field service operations. The cloud-based SaaS platform stands out for its unique ability to seamlessly manage both employed and contracted service providers in a single system. Core features include intelligent, automated dispatching, real-time scheduling, and end-to-end optimization of the entire service lifecycle from planning to analysis. Through seamless integration with existing CRM, ERP, and IoT systems, ServicePower enables a significant increase in first-time fix rates, reduced travel times, and improved customer satisfaction. Renowned Fortune 500 companies such as GE Appliances, LG, Electrolux, Hisense, and AIG trust ServicePower's scalable solutions to efficiently manage their service organizations in North America and the EMEA region.
No verified certifications (such as ISO 27001 or SOC 2) are currently listed for this provider. Information about compliance with standards such as GoBD or GDPR may still be available.
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Answers are based on the website and documents of ServicePower.
ServicePower is strengthening its position in the mobile customer service sector through targeted product updates and strategic expansions. The focus is on AI-powered scheduling optimizations that seamlessly manage both internal technicians and external service providers within a hybrid workforce. Through improved integrations and expanded self-service portals for end customers, the company optimizes the operational efficiency of globally active B2B clients. These measures support companies in digitalizing service processes and sustainably increasing customer satisfaction.
Source: Publicly available product updates or press releases from ServicePower.
See ServicePower in action
ServicePower | Field Service Management Suite Overview