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Design easily, send securely, inspire automatically – your newsletter success with rapidmail.
rapidmail is an intuitive, GDPR-compliant newsletter software from Germany.
Independent B2B performance index (0–100 points). It is calculated mathematically and without subjective influence from four verified pillars: company stability, aggregated feedback from publicly available online sources, documented compliance certifications, and operational transparency. Comparable with other software providers.
BenchTrust Index weighting: Company stability 25 points · Customer reviews 30 points · Compliance & security 25 points · Transparency 20 points. Without reviews a neutral average is used; a few reviews move it only slightly
Review data basis: Trustpilot (54)
BenchTrust takes the average rating and review count from the review platforms listed. BenchTrust does not itself verify whether individual reviews come from actual customers; according to the platforms, they apply their own verification procedures.
Headquarters
Ingeborg-Krummer-Schroth-Strasse 18A, 79106 Freiburg, Germany
Employees
37
Founded
2008
rapidmail is a German provider of professional email marketing founded in 2008 and headquartered in Freiburg. The company offers intuitive, web-based newsletter software specifically designed to make creating and sending newsletters as simple as possible. With a team of around 37 employees, rapidmail supports over 200,000 customers—from small businesses to established mid-sized companies—in successful customer communication. The platform features a user-friendly editor that allows users to design appealing emails without any programming knowledge. In addition to classic newsletter delivery, rapidmail offers features for automated email workflows, recipient segmentation, and detailed campaign analytics. A special focus is placed on delivery reliability and data protection: the software is operated 100% GDPR-compliantly in Germany and is ISO 27001 certified. As part of the Positive Group, rapidmail combines local expertise with international strength.
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Answers are based on the website and documents of rapidmail.
Number of Reviews / Experience Base
Free Tier for Small Mailings
Pricing Model
The available search results only allow for a very limited analysis: there is one source with 2,196 reviews mentioning free sending for up to ten recipients as well as tiered pricing from 25 to 850 euros. From this, it can be inferred that rapidmail is particularly attractive for small to medium-sized email volumes. However, statements regarding the most frequent customer feedback, general satisfaction, or specific strengths and weaknesses cannot be reliably supported by the existing results.
AI-generated summary
BenchTrust takes the average rating and review count from the review platforms listed. BenchTrust does not itself verify whether individual reviews come from actual customers; according to the platforms, they apply their own verification procedures.
German email marketing provider rapidmail continuously focuses on GDPR-compliant newsletter delivery for small and medium-sized enterprises (SMEs) in the DACH region. By constantly optimizing its intuitive drag-and-drop editor and expanding e-commerce integrations, the platform simplifies automated customer engagement. Physical data storage exclusively in certified German data centers strengthens its positioning in digital data privacy and compliance.
Source: Publicly available product updates or press releases from rapidmail.
See rapidmail in action
Introduction to the rapidmail Newsletter Editor | rapidmail Video Tutorials