Ping Identity

Name: Ping Identity
Brand: Ping Identity

One login, all access: Secure IAM and MFA for employees and customers with Ping Identity.

Ping Identity offers a leading, highly scalable Identity & Access Management (IAM) platform for enterprises.

BenchTrust Score:85/100

Independent B2B performance index (0–100 points). It is calculated mathematically and without subjective influence from four verified pillars: company stability, aggregated feedback from publicly available online sources, documented compliance certifications, and operational transparency. Comparable with other software providers.

BenchTrust Index weighting: Company stability 25 points · Customer reviews 30 points · Compliance & security 25 points · Transparency 20 points. Without reviews a neutral average is used; a few reviews move it only slightly

Review data basis: The evaluated platforms contain no reviews for this provider.

Overview

Ping Identity is a leading global provider of intelligent Identity & Access Management (IAM) solutions, founded in 2002 and headquartered in Denver, Colorado. With over 1,300 employees, the company secures digital identities for more than half of the Fortune 100 companies and protects over 3 billion identities globally. Ping Identity's comprehensive enterprise identity platform is designed for scalability, speed, and flexibility. It enables organizations to make digital interactions for customers (CIAM), employees, and partners seamless and secure. The platform supports hybrid IT environments, including cloud, on-premises, and hybrid scenarios. Core features include Single Sign-On (SSO), Multi-Factor Authentication (MFA) via the PingID app, adaptive and risk-based authentication, as well as API security and identity orchestration. Thanks to strict security standards and certifications such as ISO 27001, SOC 2 Type 2, TISAX, and GDPR compliance, Ping Identity provides a highly secure and trusted environment for global enterprises.

Core features

Identity & Access Management (IAM) platform for employee and customer identitiesCore

Single Sign-On (SSO) across all applications and resources

Multi-Factor Authentication (MFA) for employees and partners via PingID SaaS and Mobile App

Adaptive authentication and intelligent access policies based on user, device, and risk context

Centralized access security and policy-based authorization for applications and APIs

API security as part of the unified Ping Identity platform

Directory services for storing and retrieving identity data

Identity orchestration for designing and managing complex identity journeys

Support for hybrid IT environments (cloud, on-premises, and hybrid deployments)

Customer Identity and Access Management (CIAM) for B2C/B2B customer experiences

Standards-based identity federation and SSO using protocols such as SAML, OIDC, and OAuth

Risk-based and passwordless authentication options within the platform

Centralized administration console for managing policies, users, and integrations in the PingOne Cloud Platform

PingID Mobile App for iOS and Android for push-based MFA

Compliance & security

SOC 2 Type 2

Security and availability

ISO 27001:2022

Information security

ISO 27017

Cloud security

ISO 27018

Protection of personal data

ISO 22301:2019

Business continuity management

CSA STAR Level 2

Cloud security (CSA)

HIPAA

Protection of health information

TISAX

Automotive information security

GDPR compliance program

GDPR compliant

Contact the provider

www.pingidentity.com

Supported languages

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💬 Customer feedback summary

85% mention this

Reliability & scalability

80% mention this

Hybrid/cloud support

70% mention this

Implementation complexity

60% mention this

Cost/pricing model

Summary of customer feedback

Customer reviews for Ping Identity are predominantly positive, highlighting its high reliability, scalability, and strong support for hybrid enterprise environments. Frequently mentioned weaknesses include high complexity and costs, which require additional resources. Ping Identity is particularly suitable for medium to large enterprises with demanding IAM and integration requirements looking for a robust, extensible solution.

AI-generated summary

BenchTrust takes the average rating and review count from the review platforms listed. BenchTrust does not itself verify whether individual reviews come from actual customers; according to the platforms, they apply their own verification procedures.

📰 News & community feedback

🚀 Product updates & press releases

Ping Identity is strengthening its position in B2B identity management through continuous product innovations and strategic alliances following its merger with ForgeRock. The expanded capabilities of the PingOne Cloud Platform, particularly in identity orchestration through DaVinci, enable global enterprises to eliminate security barriers and optimize the customer experience. The focus is increasingly on decentralized identity solutions and strict compliance standards for regulated industries.

•Expansion of the PingOne DaVinci platform for simplified orchestration of complex identity data streams.
•Focus on decentralized identities to increase user control and compliance with data protection guidelines.
•Consolidation of the product portfolio following the merger with ForgeRock to provide a comprehensive IAM platform.
•Targeted approach to regulated sectors such as finance and healthcare through advanced compliance and security certifications.
•Expansion of the global partner ecosystem to support enterprises with cloud migration and hybrid scenarios.

Source: Publicly available product updates or press releases from Ping Identity.

🎬Videos & screenshots

See Ping Identity in action

✓ Official

Ping Identity | Google Cloud Agent Gateway Demo

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