Inhalte werden geladen...
Detect problems, understand errors, resolve IT worries directly – Nexthink keeps your employees productive.
Nexthink is the leading provider of Digital Employee Experience (DEX) management.
Independent B2B performance index (0–100 points). It is calculated mathematically and without subjective influence from four verified pillars: company stability, aggregated feedback from publicly available online sources, documented compliance certifications, and operational transparency. Comparable with other software providers.
BenchTrust Index weighting: Company stability 25 points · Customer reviews 30 points · Compliance & security 25 points · Transparency 20 points. Without reviews a neutral average is used; a few reviews move it only slightly
Review data basis: G2 (346)
BenchTrust takes the average rating and review count from the review platforms listed. BenchTrust does not itself verify whether individual reviews come from actual customers; according to the platforms, they apply their own verification procedures.
Headquarters
Chemin du Viaduc 1, 1008 Prilly, Switzerland
Employees
1,200
Founded
2004
Management
Pedro Bados
Nexthink is a global leader in Digital Employee Experience (DEX) management. Founded in 2004 and headquartered in Prilly, Switzerland, the company helps corporate IT departments proactively optimize their employees' digital workspace. With over 1,200 employees, Nexthink offers a cloud-native platform that combines real-time analytics, endpoint telemetry, and automated remediation. The platform enables IT teams to detect, diagnose, and automatically resolve IT infrastructure issues directly from the end-user's perspective. By utilizing AI-powered analytics and integrating direct employee feedback, digital friction in daily work is minimized. This leads to a significant increase in productivity and employee satisfaction. Nexthink is characterized by the highest security and compliance standards, including certifications according to ISO/IEC 27001, ISO/IEC 27017, ISO/IEC 27018, ISO/IEC 27701, and SOC 2 Type II. The solution is fully GDPR-compliant and also supports the Swiss Federal Act on Data Protection (FADP) and the CCPA. With its innovative technology, Nexthink supports over 1,300 organizations worldwide on their journey to a modern, frictionless digital workplace.
Ask about features, integrations, data protection or onboarding – answers in seconds.
Answers are based on the website and documents of Nexthink.
Digital Employee Experience Monitoring & Analytics
Proactive Problem Identification and Resolution (Real-Time Insights)
Automated Remediation & Self-Healing Features
Transparency over IT Performance and Endpoints
Customer reviews of Nexthink paint a predominantly positive picture: particularly appreciated are the comprehensive monitoring of the Digital Employee Experience, the deep analytics, and the ability to proactively detect and partially automatically resolve IT issues in real time. Main strengths are transparency over performance and endpoints, strong analytics functionality, and proactive troubleshooting, while weaknesses mentioned are primarily the initial implementation complexity and sometimes high licensing costs in the enterprise environment. Nexthink is particularly suitable for larger organizations with a complex IT landscape that value active management of the employee experience, rapid troubleshooting, and data-driven optimization of their digital workplace.
AI-generated summary
BenchTrust takes the average rating and review count from the review platforms listed. BenchTrust does not itself verify whether individual reviews come from actual customers; according to the platforms, they apply their own verification procedures.
Nexthink has sustainably expanded its market position in the field of Digital Employee Experience (DEX) through targeted product innovations and strategic partnerships. The introduction of AI-powered analytics features in the Nexthink Infinity platform enables IT departments to proactively and automatically resolve endpoint issues. Close cooperation with global IT service providers also simplifies and accelerates implementation in complex enterprise environments.
Source: Publicly available product updates or press releases from Nexthink.
See Nexthink in action
Discover Nexthink: Company Details, Culture, and More