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More deals, less effort: Automate your pipeline and maximize your team's success with monday AI
monday Sales CRM is a flexible, AI-powered no-code platform designed to optimize sales processes and workflows.
Independent B2B performance index (0–100 points). It is calculated mathematically and without subjective influence from four verified pillars: company stability, aggregated feedback from publicly available online sources, documented compliance certifications, and operational transparency. Comparable with other software providers.
BenchTrust Index weighting: Company stability 25 points · Customer reviews 30 points · Compliance & security 25 points · Transparency 20 points. Without reviews a neutral average is used; a few reviews move it only slightly
Review data basis: G2 (18281)
BenchTrust takes the average rating and review count from the review platforms listed. BenchTrust does not itself verify whether individual reviews come from actual customers; according to the platforms, they apply their own verification procedures.
Headquarters
יצחק שדה 6, 67775 Tel Aviv-Yafo, Israel
Employees
2600
Founded
2012
Management
Eran Zinman
monday Sales CRM (provided by monday.com) is a leading, AI-powered work platform (Work OS) specifically designed to offer teams a flexible and centralized environment for planning, executing, and tracking workflows. Founded in 2012 in Tel Aviv-Yafo, Israel, the publicly traded company has grown into a global market leader with around 2,600 employees today. The platform stands out for its no-code structure, which enables companies to build customized digital workflows and AI agents without any programming effort. Alongside classic project management, monday.com offers specialized solutions such as monday Sales CRM for managing the entire sales funnel, monday dev for software developers, and monday service for customer support. By integrating 'monday AI', manual tasks can be automated and data-driven dashboards can be created in real time. Serving over 225,000 customers worldwide, monday.com meets the highest security and compliance standards, including ISO 27001, SOC 2 Type II, HIPAA, and GDPR. The platform is ready for international use and supports German and English, among other languages.
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Answers are based on the website and documents of monday Sales CRM.
User-friendliness & intuitive interface
Flexible customizability & individual workflows
Data centralization & pipeline/deal overview
Integration with other tools (Email, Work OS, etc.)
Customers rate monday Sales CRM highly positive overall, particularly regarding its user-friendliness, flexible customizability, and the centralized management of data and sales pipelines. Key strengths highlighted include the intuitive interface, visual organization, integrations with other tools, and the ability to automate processes and clearly manage sales activities. Criticisms focus mainly on the relatively high pricing, occasionally complex automations, and the fact that support and some content are primarily available in English. monday Sales CRM is especially suitable for small to mid-sized B2B sales teams and companies looking for a visual, easily customizable CRM with strong workflow mapping and collaboration features, and who are willing to accept slightly higher licensing costs for high flexibility and usability.
AI-generated summary
BenchTrust takes the average rating and review count from the review platforms listed. BenchTrust does not itself verify whether individual reviews come from actual customers; according to the platforms, they apply their own verification procedures.
The latest developments at monday Sales CRM focus on deeper system integration, optimized automations, and global scalability for sales teams. Enhanced email features and AI-powered capabilities significantly boost efficiency in lead management. Furthermore, the platform strengthens its market position through global partnerships and compliance with strict European data protection standards for international enterprise customers.
Source: Publicly available product updates or press releases from monday Sales CRM.
See monday Sales CRM in action
Introducing monday campaigns