MetricStream

Name: MetricStream
Brand: MetricStream

One system, all risks: Connected GRC for your entire enterprise.

MetricStream is a leading provider of an AI-powered Connected GRC platform.

BenchTrust Score:82/100

Independent B2B performance index (0–100 points). It is calculated mathematically and without subjective influence from four verified pillars: company stability, aggregated feedback from publicly available online sources, documented compliance certifications, and operational transparency. Comparable with other software providers.

BenchTrust Index weighting: Company stability 25 points · Customer reviews 30 points · Compliance & security 25 points · Transparency 20 points. Without reviews a neutral average is used; a few reviews move it only slightly

Review data basis: G2 (4)

BenchTrust takes the average rating and review count from the review platforms listed. BenchTrust does not itself verify whether individual reviews come from actual customers; according to the platforms, they apply their own verification procedures.

Overview

MetricStream is a leading global provider of governance, risk, and compliance (GRC) and integrated risk management (IRM) software solutions, founded in 1999. Headquartered in San Jose, California, the company employs approximately 1,400 people and supports organizations globally in managing complex regulatory requirements. MetricStream's core solution is its cloud-based, AI-powered "Connected GRC" platform. This platform unifies various modules such as BusinessGRC, CyberGRC, and ESGRC on a single low-code/no-code architecture. Key features include integrated risk management, compliance and audit management, IT and cyber risk management, and third-party risk management (TPRM). Leveraging artificial intelligence (MetricStream Intelligence), the platform delivers automated analytics, such as detecting red flags in surveys, summarizing regulatory changes, and optimizing control descriptions. MetricStream primarily targets mid-sized and large enterprises in highly regulated industries such as finance, healthcare, energy, and the public sector. With security certifications including ISO 27001 and SOC 2, alongside full GDPR compliance, the provider ensures the highest standards of data protection and security for its global clients.

Core features

Unified, cloud-based Connected GRC platform integrating risk, compliance, audit, and cybersecurity on a low-code/no-code systemCore

Integrated Risk Management covering enterprise, operational, IT, cyber, and third-party risks

Compliance Management including regulatory change management and policy monitoring

Audit Management for planning, executing, and reporting on internal audits

AI-powered MetricStream Intelligence engine for automated GRC use cases and predictive modeling

AI-generated regulatory alert summarization and applicability assessment

Model Gateway to connect internal or third-party Large Language Models (LLMs)

Built-in AI Trust Framework to govern AI usage, data, and models

Compliance & security

ISO 27001

Information security

SOC 2

Security and availability

GDPR

GDPR compliant

Contact the provider

www.metricstream.com

Supported languages

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💬 Customer feedback summary

80% mention this

Scope of GRC functionality (compliance, risk, audit, policy management)

70% mention this

Configurability and customizability

65% mention this

User-friendliness and UI/UX

55% mention this

Performance and system stability

Summary of customer feedback

Customers generally rate MetricStream as a powerful, highly comprehensive GRC platform that is particularly effective in regulated industries and enterprise environments. Positive highlights include its broad functional coverage, high configurability, and the ability to centrally manage complex risk, compliance, and audit processes. Criticisms occasionally target user-friendliness, performance with large volumes of data, and the effort required for implementation, upgrades, and coordination with support. MetricStream is best suited for medium to very large enterprises with mature GRC processes that are looking for a highly integrated, customizable platform and are willing to invest in project scope, change management, and internal governance expertise.

AI-generated summary

📰 News & community feedback

🚀 Product updates & press releases

MetricStream, a leading provider in governance, risk, and compliance (GRC), continuously expands its solution portfolio by integrating advanced artificial intelligence within its latest releases. The company is strengthening its global market presence through strategic partnerships and targeted expansion in highly regulated regions worldwide. The new features and platform updates are designed for risk and compliance officers to simplify complex governance processes and sustainably increase operational resilience.

•Introduction of artificial intelligence and generative AI features to automate risk analysis and policy management.
•Expansion of strategic partnerships with global system integrators to accelerate cloud-based GRC implementations.
•Focus on highly regulated target audiences such as financial services and energy companies to meet complex compliance requirements.
•Regional expansion and delivery of localized solutions to comply with country-specific regulatory standards in Europe and Asia-Pacific.

Source: Publicly available product updates or press releases from MetricStream.

🎬Videos & screenshots

See MetricStream in action

✓ Official

MetricStream - How AI Is Reshaping Governance, Risk ...

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