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One system, full control: Securely manage your entire IT from endpoint to Active Directory
ManageEngine, a division of Zoho Corporation, offers comprehensive enterprise IT management software.
Independent B2B performance index (0–100 points). It is calculated mathematically and without subjective influence from four verified pillars: company stability, aggregated feedback from publicly available online sources, documented compliance certifications, and operational transparency. Comparable with other software providers.
BenchTrust Index weighting: Company stability 25 points · Customer reviews 30 points · Compliance & security 25 points · Transparency 20 points. Without reviews a neutral average is used; a few reviews move it only slightly
Review data basis: G2 (3)
BenchTrust takes the average rating and review count from the review platforms listed. BenchTrust does not itself verify whether individual reviews come from actual customers; according to the platforms, they apply their own verification procedures.
Headquarters
4708 East Highway 71, 78617 Del Valle, United States
Employees
590
Founded
2002
Management
Rajesh Ganesan
ManageEngine is the specialized enterprise IT management division of Zoho Corporation. Founded in 2002 and headquartered in Del Valle, Texas, the company offers one of the industry's broadest IT management suites. With over 590 employees worldwide, ManageEngine helps organizations of all sizes efficiently monitor, manage, and secure their digital IT infrastructure. Its comprehensive portfolio includes more than 90 tools and cloud solutions covering all core aspects of IT operations. These include network and server monitoring, helpdesk and service desk management, application monitoring, Active Directory management, and unified endpoint management for desktops and mobile devices. By integrating artificial intelligence and machine learning, the software enables advanced user behavior analytics and optimizes IT operations management. ManageEngine stands out for its high security and compliance standards, as demonstrated by certifications such as ISO/IEC 27001, ISO/IEC 27701, ISO 9001, SOC 2 Type II, and Cyber Essentials Plus. Its flexible solutions are used worldwide across various industries, including finance, healthcare, education, and public administration.
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Answers are based on the website and documents of ManageEngine.
Feature set / All-in-one IT management
Centralization & Unified Console
ITSM / Ticketing & Incident Management
Workflow automation
Customer reviews for ManageEngine are predominantly positive, mainly due to its broad feature set and the ability to centralize IT operations, endpoints, networks, and service processes in a single platform. The unified console, ITSM features, and automation are highly rated. Typical weaknesses implicitly visible in reviews include complexity and its suitability primarily for larger or more IT-mature environments. ManageEngine is particularly suitable for IT teams, MSPs, and enterprises looking for a comprehensive, integrated IT management solution with centralized control.
AI-generated summary
BenchTrust takes the average rating and review count from the review platforms listed. BenchTrust does not itself verify whether individual reviews come from actual customers; according to the platforms, they apply their own verification procedures.
ManageEngine continues to expand its portfolio of IT management solutions through targeted feature releases and strategic partnerships to support B2B customers worldwide in their digital transformation. The focus is increasingly on integrating AI-powered automation in the areas of ITSM and IAM, as well as complying with strict regional compliance requirements such as GDPR. By expanding local data centers and working more closely with regional sales partners, the company is strengthening its market presence in Europe, specifically targeting medium-sized and large enterprises.
Source: Publicly available product updates or press releases from ManageEngine.