Mailjet

Name: Mailjet
Brand: Mailjet

One account, all emails: Design, automate, and send newsletters and transactional emails with ease on a single platform.

Mailjet is a leading, ISO 27001-certified email platform for marketing and transactional emails.

BenchTrust Score:90/100

Independent B2B performance index (0–100 points). It is calculated mathematically and without subjective influence from four verified pillars: company stability, aggregated feedback from publicly available online sources, documented compliance certifications, and operational transparency. Comparable with other software providers.

BenchTrust Index weighting: Company stability 25 points · Customer reviews 30 points · Compliance & security 25 points · Transparency 20 points. Without reviews a neutral average is used; a few reviews move it only slightly

Review data basis: G2 (173)

BenchTrust takes the average rating and review count from the review platforms listed. BenchTrust does not itself verify whether individual reviews come from actual customers; according to the platforms, they apply their own verification procedures.

Overview

Mailjet (founded in 2010 in Paris, France) is a leading global email marketing and email API platform, which is now part of the Sinch Communications Cloud. With around 47 employees, the company offers a powerful all-in-one solution for developers and marketing teams to create, automate, and securely deliver marketing and transactional emails as well as SMS at scale. The platform features an intuitive drag-and-drop editor that enables real-time collaborative editing. Developers benefit from a robust SMTP relay and flexible APIs for transactional messages. Mailjet places the highest value on data security and compliance: as one of the first pure email services, the platform is ISO 27001 and ISO 27701 certified, fully GDPR-compliant (AFNOR-certified), and offers additional standards such as SOC 2, PCI DSS, and CSA STAR. With over 100,000 customers worldwide, including well-known brands such as Microsoft and Kia Motors, Mailjet helps companies of all sizes optimize their email deliverability and customer communication.

Core features

Email marketing & transactional emails in one platform (manage marketing & transactional emails under one account)Core

Drag-and-drop email editor for creating newsletters and campaigns

Email automation with visual workflows (triggers, timers, actions)

Real-time collaborative email editing for teams

Contact management and recipient segmentation

SMTP relay and email API for transactional emails

Transactional emails & SMS via APIs

Integrated email validation

Visual email check and domain authentication for deliverability optimization

Real-time statistics & detailed email analytics (opens, clicks, bounces, deliverability)

A/B testing of email campaigns

Template library with responsive email templates

Landing page creation (Landing Page Builder)

Team & user permission management (Access Controls / Permissions)

Sub-accounts for departments, teams, or clients

Unlimited contacts (except in the Starter plan)

Free plan with 200 emails/day (6,000 emails/month)

Compliance & security

ISO 27001

Information security

ISO 27701

Privacy information management

GDPR / DSGVO (AFNOR AFAQ-Zertifizierung)

GDPR compliant

SOC 2

Security and availability

PCI DSS

Secure payment data

CSA STAR Level 1

Cloud security (CSA)

Certified Senders Alliance (CSA)

Provider's statement

HIPAA

Protection of health information

CCPA

California data privacy

Contact the provider

www.mailjet.com

Supported languages

AI assistant for Mailjet

Ask about features, integrations, data protection or onboarding – answers in seconds.

Answers are based on the website and documents of Mailjet.

💬 Customer feedback summary

80% mention this

User-friendliness of the editor and interface

70% mention this

Reliability of delivery (deliverability) & performance

60% mention this

Templates, design options & A/B tests

55% mention this

Integration into other systems & API

Summary of customer feedback

Customers rate Mailjet predominantly positively, especially regarding its ease of use, intuitive drag-and-drop editor, and reliable email delivery. The user-friendly interface, solid deliverability, and useful features such as templates and A/B testing are cited as main strengths, while criticisms primarily concern support (response speed and depth) and pricing at higher volumes. Mailjet is particularly suitable for marketing teams, agencies, and SaaS companies looking for an easy-to-use, scalable email platform with a good editor and solid delivery quality, and who are willing to make minor compromises on support depth and price transparency.

AI-generated summary

📰 News & community feedback

🚀 Product updates & press releases

In its current product updates, Mailjet is focusing on strengthening team collaboration and complying with strict European data protection guidelines. By introducing real-time collaboration tools in the email editor and expanding developer APIs, the platform addresses both marketing teams and technical audiences. In addition, Mailjet underscores its market presence in Europe through certified GDPR compliance and local hosting. These strategic adjustments optimize the workflow for B2B customers and consolidate Mailjet's position in the international email marketing market.

•Introduction of real-time collaboration features in the email editor for seamless cooperation between marketing and design teams.
•Expansion of flexible developer APIs and SMTP relays for faster technical integration into existing systems.
•Strict compliance with GDPR through European server locations and the highest security standards to appeal to privacy-sensitive B2B customers.
•Optimization of the form editor for improved lead generation and more precise target group segmentation.

Source: Publicly available product updates or press releases from Mailjet.

🎬Videos & screenshots

See Mailjet in action

✓ Official

Mailjet in 60 seconds: create, send and optimize emails on one platform

Back to overview