Mailjet
One account, all emails: Design, automate, and send newsletters and transactional emails with ease on a single platform.
Mailjet is a leading, ISO 27001-certified email platform for marketing and transactional emails.
Independent B2B performance index (0–100 points). It is calculated mathematically and without subjective influence from four verified pillars: company stability, aggregated feedback from publicly available online sources, documented compliance certifications, and operational transparency.
Headquarters
Rue de l'Aubrac 13, 75012 Paris, France
Employees
47
Founded
2010
Overview
Mailjet (founded in 2010 in Paris, France) is a leading global email marketing and email API platform, which is now part of the Sinch Communications Cloud. With around 47 employees, the company offers a powerful all-in-one solution for developers and marketing teams to create, automate, and securely deliver marketing and transactional emails as well as SMS at scale. The platform features an intuitive drag-and-drop editor that enables real-time collaborative editing. Developers benefit from a robust SMTP relay and flexible APIs for transactional messaging. Mailjet places the highest priority on data security and compliance: as one of the first pure-play email services, the platform is ISO 27001 and ISO 27701 certified, fully GDPR-compliant (AFNOR-certified), and supports additional standards such as SOC 2, PCI DSS, and CSA STAR. With over 100,000 customers worldwide, including well-known brands like Microsoft and Kia Motors, Mailjet helps businesses of all sizes optimize their email deliverability and customer communication.
Core features
Compliance & security
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Usability of the Editor and Interface
Reliability of Delivery (Deliverability) & Performance
Templates, Design Options & A/B Testing
Integration into Other Systems & API
Summary of customer feedback
Customers rate Mailjet predominantly positively, particularly regarding its ease of use, intuitive drag-and-drop editor, and reliable email delivery. The main strengths highlighted are the user-friendly interface, solid deliverability, and useful features like templates and A/B testing, while criticisms primarily concern support (response speed and depth) and pricing at higher volumes. Mailjet is especially suitable for marketing teams, agencies, and SaaS companies looking for an easy-to-use, scalable email platform with a good editor and solid delivery quality, and who are willing to make minor compromises on support depth and price transparency.
AI-generated summary
🚀 Product updates & press releases
In its current product updates, Mailjet focuses on strengthening team collaboration and complying with strict European data protection regulations. By introducing real-time collaboration tools in the email editor and expanding developer APIs, the platform appeals to both marketing teams and technical audiences. Furthermore, Mailjet underscores its market presence in Europe through certified GDPR compliance and local hosting. These strategic adjustments optimize the workflow for B2B customers and solidify Mailjet's position in the international email marketing market.
- •Introduction of real-time collaboration features in the email editor for seamless cooperation between marketing and design teams.
- •Expansion of flexible developer APIs and SMTP relays for faster technical integration into existing systems.
- •Strict compliance with GDPR through European server locations and the highest security standards to appeal to privacy-sensitive B2B customers.
- •Optimization of the form editor for improved lead generation and more precise target group segmentation.
Source: Publicly available product updates or press releases from Mailjet.
📰 Social media feedback about the product
No concrete social media mentions or datasets on Mailjet were provided for this analysis. Since no real user data, criticisms, or praise are available for evaluation, no specific sentiment or thematic focus can be determined. A sound statement about the perception of the platform on Reddit or X is not possible without a corresponding database.
- •No mentions, tweets, or Reddit posts were submitted for evaluation.
- •Concrete praise or criticism regarding features, pricing, or support cannot be identified without data.
- •A comparison with competitors or identification of target groups is impossible due to the lack of sources.
- •The sentiment rating is therefore classified as neutral.
Source: Publicly available social media posts (X/Twitter, LinkedIn, Reddit) from the last 12 months. The opinions shown come from users and do not represent BenchTrust's assessment.
See Mailjet in action
Mailjet in 60 seconds: create, send and optimize emails on one platform