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localsearch (Swisscom Directories AG) - online booking solution
Independent B2B performance index (0–100 points). It is calculated mathematically and without subjective influence from four verified pillars: company stability, aggregated feedback from publicly available online sources, documented compliance certifications, and operational transparency. Comparable with other software providers.
BenchTrust Index weighting: Company stability 25 points · Customer reviews 30 points · Compliance & security 25 points · Transparency 20 points. Without reviews a neutral average is used; a few reviews move it only slightly
Review data basis: Trustpilot (601)
BenchTrust takes the average rating and review count from the review platforms listed. BenchTrust does not itself verify whether individual reviews come from actual customers; according to the platforms, they apply their own verification procedures.
Headquarters
Foerrlibuckstrasse 62, 8005 Zurich, Switzerland
Employees
800
Founded
2000
Management
Christoph Kellner
No verified certifications (such as ISO 27001 or SOC 2) are currently listed for this provider. Information about compliance with standards such as GoBD or GDPR may still be available.
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Answers are based on the website and documents of localsearch (Swisscom Directories AG).
Customer service & consulting competence
Sales & contract design
Value for money
Effectiveness of marketing services (lead generation, results)
Customer reviews for localsearch (Swisscom Directories AG) are overall rather critical: while some customers highlight the friendliness and professionalism of the staff as well as the consultation, complaints dominate regarding aggressive sales methods, non-transparent or rigid contract terms, high costs, and an insufficient perceived effectiveness of the marketing packages. The main strengths thus lie in personal support and the accessibility of individual consultants, while the main weaknesses are the pricing model, sales approach, follow-up support, and the ratio between promised and actually achieved results. localsearch is particularly suitable for Swiss SMEs that value personal consultation and visibility on local platforms and are willing to critically review and actively manage offers and conditions.
AI-generated summary
BenchTrust takes the average rating and review count from the review platforms listed. BenchTrust does not itself verify whether individual reviews come from actual customers; according to the platforms, they apply their own verification procedures.
Source: Publicly available product updates or press releases from localsearch (Swisscom Directories AG).