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One directory, full control: Identities, devices, and Zero Trust combined in the cloud – goodbye Active Directory.
JumpCloud offers an AI-powered, unified cloud directory platform that consolidates identity, access, and device management into a single Zero Trust solution.
Independent B2B performance index (0–100 points). It is calculated mathematically and without subjective influence from four verified pillars: company stability, aggregated feedback from publicly available online sources, documented compliance certifications, and operational transparency. Comparable with other software providers.
BenchTrust Index weighting: Company stability 25 points · Customer reviews 30 points · Compliance & security 25 points · Transparency 20 points. Without reviews a neutral average is used; a few reviews move it only slightly
Review data basis: The evaluated platforms contain no reviews for this provider.
Headquarters
Centennial Pkwy 361, 80027 Louisville, United States
Employees
940
Founded
2012
Management
Rajat Bhargava
JumpCloud is a leading US provider of an AI-powered, unified IT management and cloud directory platform. Founded in 2012 and headquartered in Louisville, Colorado, the company employs around 940 people and has established itself as a modern alternative to traditional directory services such as Microsoft Active Directory. The platform consolidates identity, access, and device management into a single, centralized cloud solution. It enables IT teams and Managed Service Providers (MSPs) to securely manage user identities (humans, machines, and agents) as well as access to IT resources such as systems (Windows, macOS, Linux, iOS, Android), networks, and applications. By integrating Single Sign-On (SSO), Multi-Factor Authentication (MFA), and Conditional Access based on Zero Trust principles, JumpCloud ensures a high level of security for distributed work environments. With over 5,000 customers worldwide and a strong compliance focus, proven by certifications such as ISO 27001 and SOC 2 Type II as well as GDPR compliance, JumpCloud offers a scalable and secure solution for modern identity and device management.
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Answers are based on the website and documents of JumpCloud.
JumpCloud is continuously expanding its open directory platform to offer B2B customers and Managed Service Providers (MSPs) a more secure and flexible IT infrastructure. Through strategic partnerships and the integration of advanced security features such as the phishing-resistant authentication JumpCloud Go, the company is strengthening its market position. Cross-platform device management for Windows, macOS, Android, and iOS enables globally operating companies to meet compliance requirements efficiently. These continuous updates aim to reduce administrative hurdles and maximize security in hybrid work environments.
Source: Publicly available product updates or press releases from JumpCloud.
See JumpCloud in action
JumpCloud Remote Assist: Start a Remote Control Session With JumpCloud | JumpCloud for MSPs