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One system for everything: IT assets and service management perfectly under control
InvGate offers intuitive, no-code-based ITSM and ITAM solutions to optimize IT service processes and the lifecycle management of IT resources.
Independent B2B performance index (0–100 points). It is calculated mathematically and without subjective influence from four verified pillars: company stability, aggregated feedback from publicly available online sources, documented compliance certifications, and operational transparency. Comparable with other software providers.
BenchTrust Index weighting: Company stability 25 points · Customer reviews 30 points · Compliance & security 25 points · Transparency 20 points. Without reviews a neutral average is used; a few reviews move it only slightly
Review data basis: G2 (41), Capterra (41)
BenchTrust takes the average rating and review count from the review platforms listed. BenchTrust does not itself verify whether individual reviews come from actual customers; according to the platforms, they apply their own verification procedures.
Headquarters
5926 Avenida del Libertador, C1428 Buenos Aires, Argentina
Employees
260
Founded
2009
Management
Ariel Gesto
InvGate is a globally operating software company founded in 2009 and headquartered in Buenos Aires, Argentina. The company specializes in developing solutions for IT Service Management (ITSM), IT Asset Management (ITAM), and Enterprise Service Management (ESM). With a team of around 260 employees, InvGate helps organizations worldwide simplify complex workflows and increase operational efficiency. Its product portfolio includes InvGate Service Management and InvGate Asset Management. These solutions offer intuitive no-code interfaces, advanced AI capabilities, and tools for incident, problem, and change management. By combining flexible workflow automation with holistic lifecycle management of IT resources, InvGate helps IT teams optimize support and drive digital transformation. The company serves customers in over 50 countries across various industries such as technology, healthcare, finance, and public administration. InvGate places great emphasis on data security and compliance, as evidenced by certifications such as ISO 27001:2022 and SOC 2 Type II, as well as compliance with GDPR. With over 3.5 million users worldwide and a recent growth funding of $35 million, InvGate is solidifying its position as a leading provider of modern IT management tools.
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Answers are based on the website and documents of InvGate.
User-friendliness & UI/UX
Ticket & workflow management (ITSM functionality)
Implementation effort & time-to-value
Price-performance ratio
Customers rate InvGate predominantly positively, highlighting in particular the intuitive, user-friendly interface, efficient ticket and workflow management, and fast implementation. The price-performance ratio is cited as a major strength: InvGate offers a broad range of ITSM features with reporting and integrated asset management, without the complexity and cost of enterprise solutions. On the critical or neutral side, some note that for highly complex enterprise use, it does not cover every specialized feature of the top enterprise platforms; overall, InvGate is therefore particularly suitable for mid-sized companies and IT support teams looking for a powerful yet manageable and cost-effective ITSM solution.
AI-generated summary
BenchTrust takes the average rating and review count from the review platforms listed. BenchTrust does not itself verify whether individual reviews come from actual customers; according to the platforms, they apply their own verification procedures.
InvGate, a leading provider of ITSM and ITAM solutions, is further expanding its platform by integrating advanced AI capabilities within the new InvGate AI Hub. The company is also strengthening its market position through targeted expansion in Europe and North America, as well as strategic partnerships in the MSP sector. New features in IT asset management and optimized workflows help organizations manage their IT infrastructure more efficiently and compliantly.
Source: Publicly available product updates or press releases from InvGate.
See InvGate in action
InvGate Asset Management: 5-Minute Demo