InvGate
One system for everything: IT assets and service management perfectly under control
InvGate offers intuitive, no-code-based ITSM and ITAM solutions to optimize IT service processes and the lifecycle management of IT resources.
Independent B2B performance index (0–100 points). It is calculated mathematically and without subjective influence from four verified pillars: company stability, aggregated feedback from publicly available online sources, documented compliance certifications, and operational transparency.
Headquarters
5926 Avenida del Libertador, C1428 Buenos Aires, Argentina
Employees
260
Founded
2009
Management
Ariel Gesto
Overview
Founded in 2009, InvGate is a globally active software company headquartered in Buenos Aires, Argentina. The company specializes in developing solutions for IT Service Management (ITSM), IT Asset Management (ITAM), and Enterprise Service Management (ESM). With a team of around 260 employees, InvGate helps organizations worldwide simplify complex workflows and increase operational efficiency. Its product portfolio includes InvGate Service Management and InvGate Asset Management. These solutions offer intuitive no-code interfaces, advanced AI capabilities, and tools for incident, problem, and change management. By combining flexible workflow automation with comprehensive IT asset lifecycle management, InvGate helps IT teams optimize support and drive digital transformation. The company serves customers in over 50 countries across various industries, including technology, healthcare, finance, and public administration. InvGate places high value on data security and compliance, as demonstrated by certifications such as ISO 27001:2022 and SOC 2 Type II, as well as GDPR compliance. With over 3.5 million users worldwide and a recent growth funding of $35 million, InvGate is solidifying its position as a leading provider of modern IT management tools.
Core features
Compliance & security
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Ease of Use & UI/UX
Ticket & Workflow Management (ITSM Functionality)
Implementation Effort & Time-to-Value
Price-Performance Ratio
Summary of customer feedback
Customers rate InvGate predominantly positively, highlighting in particular the intuitive, user-friendly interface, efficient ticket and workflow management, and fast implementation. The price-performance ratio is cited as a major strength: InvGate offers a broad range of ITSM features with reporting and integrated asset management without the complexity and cost of enterprise solutions. On the critical or neutral side, some note that it does not cover every specialized feature of top enterprise platforms in highly complex enterprise deployments; overall, InvGate is therefore particularly suitable for mid-sized companies and IT support teams looking for a powerful yet manageable and cost-effective ITSM solution.
AI-generated summary
🚀 Product updates & press releases
InvGate, a leading provider of ITSM and ITAM solutions, continues to expand its platform by integrating advanced AI capabilities within the new InvGate AI Hub. The company is also strengthening its market position through targeted expansion in Europe and North America, as well as strategic partnerships in the MSP sector. New features in IT asset management and optimized workflows help organizations manage their IT infrastructure more efficiently and compliantly.
- •Introduction of the InvGate AI Hub for AI-powered ticket classification and generation of automatic draft responses for IT support.
- •Enhanced ITAM features for improved tracking and management of the entire lifecycle of software and hardware assets.
- •Specific optimizations for Managed Service Providers (MSPs) through multi-tenant architectures and more flexible licensing options.
- •Expansion of global reach and strengthening of security standards such as SOC 2 to meet demanding enterprise compliance requirements.
Source: Publicly available product updates or press releases from InvGate.
📰 Social media feedback about the product
No social media mentions or specific data were provided for InvGate. Due to the lack of a corresponding database, a content analysis of discussion topics, praise, criticism, or trends is not possible. Therefore, no qualitative assessment of user perception on Reddit or X/Twitter can be made.
- •No social media mentions or data provided for analysis.
- •Specific features, issues, or use cases cannot be identified.
- •No insights on target groups, regions, or competitive comparisons are available.
Source: Publicly available social media posts (X/Twitter, LinkedIn, Reddit) from the last 12 months. The opinions shown come from users and do not represent BenchTrust's assessment.
See InvGate in action
InvGate Asset Management: 5-Minute Demo