Infor

Name: Infor
Brand: Infor

Your industry in focus. Your data in flow. ERP cloud software that connects and scales.

Infor is a global provider of industry-specific cloud ERP and business software.

BenchTrust Score:61/100

Independent B2B performance index (0–100 points). It is calculated mathematically and without subjective influence from four verified pillars: company stability, aggregated feedback from publicly available online sources, documented compliance certifications, and operational transparency. Comparable with other software providers.

BenchTrust Index weighting: Company stability 25 points · Customer reviews 30 points · Compliance & security 25 points · Transparency 20 points. Without reviews a neutral average is used; a few reviews move it only slightly

Review data basis: G2 (92)

BenchTrust takes the average rating and review count from the review platforms listed. BenchTrust does not itself verify whether individual reviews come from actual customers; according to the platforms, they apply their own verification procedures.

Overview

Infor is a leading global provider of industry-specific business cloud software. Founded in 2002 and headquartered in New York City, USA, the company now employs around 17,000 people. Infor specializes in delivering complete industry suites in the cloud that are precisely tailored to the requirements of industries such as manufacturing, distribution, and services. As one of the world's largest ERP providers, Infor supports over 90,000 organizations in more than 200 countries and territories. Its technological solutions are characterized by high usability, integrated data science, and seamless integration into existing IT infrastructures. The product portfolio includes highly advanced CloudSuite solutions, Enterprise Resource Planning (ERP), Human Capital Management (HCM), and Customer Relationship Management (CRM). In addition to providing modern Software-as-a-Service (SaaS) and on-premises solutions, Infor offers comprehensive services such as software implementation, technical support, strategic consulting, and user training. Since its acquisition by Koch Industries in 2020, the company has operated as a strategic technology partner, guiding global corporations and mid-sized enterprises through digital transformation and data-driven decision-making.

Core features

Industry-specific cloud software suites for business (enterprise software licensed on-premises or as a service)Core

Complete industry suites in the cloud with focus on user experience, data science, and easy integration into existing systems

End-to-end, robust and scalable software solutions that are cloud-based and data-driven

Compliance & security

No verified certifications (such as ISO 27001 or SOC 2) are currently listed for this provider. Information about compliance with standards such as GoBD or GDPR may still be available.

Ask the AI assistant on this page for current compliance and security details. It researches live information from publicly available sources.

Contact the provider

www.infor.com

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💬 Customer feedback summary

80% mention this

Industry-specific functional depth (especially manufacturing, distribution, food & beverage, chemicals, automotive)

75% mention this

Overall performance & functional coverage as an ERP platform

60% mention this

Price-performance ratio / Total Cost of Ownership

55% mention this

Usability & modern cloud interface

Summary of customer feedback

Customers rate Infor, particularly Infor CloudSuite, positively overall, viewing it as a powerful, mature ERP platform with good overall value for their target industries. The deep industry-specific functionality (e.g., in manufacturing, distribution, food & beverage, chemicals, and automotive) and a total cost of ownership that is often lower compared to SAP and Oracle are particularly highlighted. Critical points are primarily the sometimes complex and costly implementation, as well as a support and partner experience that can vary greatly depending on the region and implementation partner. Infor is particularly suitable for medium to large companies in the aforementioned industrial sectors looking for a feature-rich, industry-specific cloud ERP solution with a solid price-performance ratio and who are willing to invest in a structured implementation project.

AI-generated summary

📰 News & community feedback

🚀 Product updates & press releases

Infor has announced strategic enhancements to its CloudSuite platforms aimed at increasing operational efficiency in focus industries such as manufacturing and distribution. Through the increased integration of artificial intelligence (GenAI) and the deepening of the global partnership with AWS, business processes are being further automated and modernized. In addition, Infor is expanding its presence in European markets with tailored compliance solutions to address regulatory requirements in a targeted manner.

•Integration of advanced generative AI features into Infor CloudSuite to automate routine tasks.
•Expansion of the strategic partnership with Amazon Web Services (AWS) to optimize cloud infrastructures and data analytics.
•Introduction of new country-specific compliance features for European target audiences in the highly regulated manufacturing sector.
•Expansion of the partner ecosystem for accelerated implementation of ERP solutions in the global mid-market.

Source: Publicly available product updates or press releases from Infor.

🎬Videos & screenshots

See Infor in action

✓ Official

Infor Nexus Control Center 6 min

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