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FIS: Banking, Payments, and Investments united in one intelligent platform for your business.
FIS is a leading global provider of financial technology solutions for payments, banking, and investments.
Independent B2B performance index (0–100 points). It is calculated mathematically and without subjective influence from four verified pillars: company stability, aggregated feedback from publicly available online sources, documented compliance certifications, and operational transparency. Comparable with other software providers.
BenchTrust Index weighting: Company stability 25 points · Customer reviews 30 points · Compliance & security 25 points · Transparency 20 points. Without reviews a neutral average is used; a few reviews move it only slightly
Review data basis: G2 (13)
BenchTrust takes the average rating and review count from the review platforms listed. BenchTrust does not itself verify whether individual reviews come from actual customers; according to the platforms, they apply their own verification procedures.
Headquarters
Riverside Avenue 601, 32204 Jacksonville, United States
Employees
44000
Founded
1968
Management
Mustafa Aycan
FIS (Fidelity National Information Services, Inc.) is a leading global provider of financial technology solutions headquartered in Jacksonville, Florida. Founded in 1968, the company and its approximately 44,000 employees help financial institutions, businesses, and developers worldwide revolutionize the way money is stored, moved, and invested. The FIS portfolio includes state-of-the-art technologies for payments, banking, and investment. With over 500 individual solutions, including core banking systems, digital banking platforms, risk management tools, and trading software, the company serves more than 20,000 customers globally. FIS enables the secure processing of approximately 75 billion transactions annually with a total volume of about 9 trillion USD. FIS places particular emphasis on security and compliance. Its services are certified according to ISO 27001:2013 and aligned with the renowned NIST and CIS security frameworks. In addition, the company ensures GDPR-compliant processing of personal data. Through this combination of global scalability, technological innovation, and strict security standards, FIS is a trusted partner for digital transformation in the financial sector.
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Answers are based on the website and documents of FIS.
Feature Range & Product Breadth (Core Banking, Payments, Treasury, Card Processes)
Customer Service & Support (incl. Implementation, Managed Services)
System Stability & Performance
Ease of Use/Usability of Interfaces
Customer reviews for FIS – particularly for core banking and payment solutions – make it clear that FIS is perceived as a highly feature-rich and stable enterprise provider with a broad product portfolio, with professional support frequently highlighted positively. More critical views focus on the high complexity during implementation and customization, the sometimes unintuitive user interface, and a pricing level typical of "enterprise" solutions, which is perceived as high, especially for smaller organizations. FIS is particularly suitable for larger banks, financial service providers, and companies with complex payment, card, and treasury requirements looking for a scalable platform and long-term partnership with an established provider, and who are willing to accept higher project efforts and costs.
AI-generated summary
BenchTrust takes the average rating and review count from the review platforms listed. BenchTrust does not itself verify whether individual reviews come from actual customers; according to the platforms, they apply their own verification procedures.
Financial technology service provider FIS continuously drives its global expansion through strategic partnerships and technological innovations in the B2B sector. The focus is on modernized, cloud-native core banking solutions as well as the integration of real-time payment systems for financial institutions worldwide. Through targeted collaborations and opening up new regional markets, the company is strengthening its position as a leading provider of end-to-end payment solutions and compliance tools for demanding corporate clients.
Source: Publicly available product updates or press releases from FIS.
See FIS in action
How FIS technology transforms business operations with harmony