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More than time tracking: HR, finance, and AI united in one intelligent platform.
Factorial is an AI-powered all-in-one platform for HR, talent management, and finance.
Independent B2B performance index (0–100 points). It is calculated mathematically and without subjective influence from four verified pillars: company stability, aggregated feedback from publicly available online sources, documented compliance certifications, and operational transparency. Comparable with other software providers.
BenchTrust Index weighting: Company stability 25 points · Customer reviews 30 points · Compliance & security 25 points · Transparency 20 points. Without reviews a neutral average is used; a few reviews move it only slightly
Review data basis: G2 (170), Capterra (151), Trustpilot (295)
BenchTrust takes the average rating and review count from the review platforms listed. BenchTrust does not itself verify whether individual reviews come from actual customers; according to the platforms, they apply their own verification procedures.
Headquarters
Carrer d'Alaba 61, 08005 Barcelona, Spain
Employees
2900
Founded
2016
Management
Bernat Farrero
Founded in 2016, Factorial is an AI-powered all-in-one platform for HR, talent management, and finance, headquartered in Barcelona, Spain. The company employs around 2,900 people and supports over 14,000 customers worldwide in digitalizing and automating their HR and administrative processes. The cloud-based software is specifically designed for small and medium-sized enterprises (SMEs) and centralizes all key HR tasks in a single, intuitive platform. Core features include time and absence management, talent acquisition and recruiting, digital document management, expense management, and preparatory payroll. By leveraging artificial intelligence, Factorial automates recurring administrative tasks and provides valuable data analysis (insights) for informed business decisions. A particular focus is placed on regulatory compliance. Factorial actively supports companies in ensuring compliance and meets the highest security standards, as evidenced by certifications such as ISO/IEC 27001:2023, SOC 2 Type I and Type II, as well as full GDPR compliance. The platform is available in multiple languages, including German, English, and Spanish, making it ideal for internationally operating teams.
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Answers are based on the website and documents of Factorial.
User-friendliness & UI
Scope of HR functions (time, vacation, documents, payroll)
Onboarding & implementation
Support & customer service
Customers rate Factorial predominantly positively, especially regarding its user-friendly interface and broad range of HR functions (time tracking, absence management, document management, payroll). The main strengths lie in its intuitive operation, modern UI, and the ability to bundle central HR processes in a single system; criticisms focus mainly on occasional bugs, performance issues, and sometimes improvable support or detailed features. Factorial is particularly suitable for small and medium-sized enterprises looking to digitalize and centralize their HR processes and who value an easy-to-learn, cloud-based all-in-one HR solution.
AI-generated summary
BenchTrust takes the average rating and review count from the review platforms listed. BenchTrust does not itself verify whether individual reviews come from actual customers; according to the platforms, they apply their own verification procedures.
Factorial has expanded its HR software platform through targeted feature updates and strategic partnerships to offer B2B customers more comprehensive HR and financial processes from a single source. The focus is on deeper integration of expense management, optimized recruiting workflows, and compliance with local regulations in various European and international target markets. Through these innovations, the company strengthens its market position as an all-in-one solution for small and medium-sized enterprises (SMEs) in the HR sector.
Source: Publicly available product updates or press releases from Factorial.
See Factorial in action
Limitless productivity. Automate your IT workflow | Factorial IT Product Tour