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More time for business: your smart all-in-one solution from online booking to customer processes.
eTermin is a versatile Swiss online appointment booking software for businesses.
Independent B2B performance index (0–100 points). It is calculated mathematically and without subjective influence from four verified pillars: company stability, aggregated feedback from publicly available online sources, documented compliance certifications, and operational transparency. Comparable with other software providers.
BenchTrust Index weighting: Company stability 25 points · Customer reviews 30 points · Compliance & security 25 points · Transparency 20 points. Without reviews a neutral average is used; a few reviews move it only slightly
Review data basis: G2 (2200), Capterra (8), Trustpilot (6)
BenchTrust takes the average rating and review count from the review platforms listed. BenchTrust does not itself verify whether individual reviews come from actual customers; according to the platforms, they apply their own verification procedures.
Headquarters
Schwyz, Switzerland
Employees
N/A
Founded
2014
eTermin is a leading Swiss provider of versatile online appointment booking and management software. Founded in 2014 and based in Schwyz, the company offers a highly flexible platform that goes far beyond a simple online calendar. eTermin seamlessly combines automated 24/7 appointment scheduling with integrated customer relationship management (CRM), versatile marketing features, and secure online payment processing. The cloud-based solution is designed for service providers, SMEs, corporations, seminar providers, and organizations looking to digitize and optimize their administrative processes. End customers can book appointments 24/7 directly via the company website, social media channels, or Google listings, and pay online immediately if required. Supporting up to 20 languages, eTermin is ideal for international use. Automated reminders via SMS or email significantly reduce no-shows, while integrated marketing tools such as newsletter interfaces and automated customer processes strengthen long-term customer loyalty.
No verified certifications (such as ISO 27001 or SOC 2) are currently listed for this provider. Information about compliance with standards such as GoBD or GDPR may still be available.
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Answers are based on the website and documents of eTermin GmbH.
Feature set & flexibility
Customer service & support
User-friendliness & setup
Performance & loading times
Customer reviews for eTermin are predominantly very positive: many users praise the wide range of features, high flexibility, and highly rated support, often with 4.8–4.9 out of 5 stars and a large volume of reviews. Critical points mainly concern the sometimes complex setup, occasional longer loading times, and requests for more design and reporting options. eTermin is particularly suitable for small to large businesses and freelancers looking for a powerful, customizable appointment booking system with strong customer service, who are willing to invest some time in the initial setup.
AI-generated summary
BenchTrust takes the average rating and review count from the review platforms listed. BenchTrust does not itself verify whether individual reviews come from actual customers; according to the platforms, they apply their own verification procedures.
eTermin GmbH is continuously expanding its offering in automated online appointment scheduling through targeted feature updates and strategic collaborations in the DACH region. Recent developments include optimized interfaces for video consultations as well as expanded payment integrations, enabling service providers and SMEs to handle transactions more flexibly. By strictly complying with GDPR guidelines, the company also strengthens its position in the sensitive medical and public sectors.
Source: Publicly available product updates or press releases from eTermin GmbH.