Diligent Corporation

Name: Diligent Corporation
Brand: Diligent Corporation

One interface, all GRC tools: Diligent One combines board, risk, and AI insights for data-driven leadership.

Diligent is a leading global GRC SaaS provider. The 'Diligent One Platform' consolidates board management, risk analysis, audit, compliance, and ESG reporting into a centralized, AI-powered solution for over 16,500 organizations worldwide.

BenchTrust Score:88/100

Independent B2B performance index (0–100 points). It is calculated mathematically and without subjective influence from four verified pillars: company stability, aggregated feedback from publicly available online sources, documented compliance certifications, and operational transparency. Comparable with other software providers.

BenchTrust Index weighting: Company stability 25 points · Customer reviews 30 points · Compliance & security 25 points · Transparency 20 points. Without reviews a neutral average is used; a few reviews move it only slightly

Review data basis: G2 (1093)

BenchTrust takes the average rating and review count from the review platforms listed. BenchTrust does not itself verify whether individual reviews come from actual customers; according to the platforms, they apply their own verification procedures.

Overview

Diligent Corporation is a leading global provider of SaaS solutions in governance, risk, and compliance (GRC). Founded in 2001 and headquartered in New York, USA, the company employs around 2,900 people and serves over 16,500 organizations worldwide, including a large majority of Fortune 500 companies. The core of the portfolio is the 'Diligent One Platform', a unified digital platform that consolidates board management and GRC activities into a single user interface. The platform integrates various modules such as Diligent Boards, Diligent Compliance, Diligent Audit, Diligent Risk, and Diligent ESG. This allows companies to break down silos, manage risks more effectively, and make informed, data-driven decisions. Special highlights include AI-powered features like 'AI Smart Prep' for board meeting preparation and 'Diligent Entities' as a centralized repository for corporate data with automated data reconciliation via the Dun & Bradstreet Data Cloud. Diligent stands out for its high security standards, proven by certifications such as ISO/IEC 27001, ISO 27017, ISO 27018, SOC 2 Type II, as well as HIPAA, GDPR, and CCPA compliance.

Core features

Diligent One Platform as a central, unified Governance, Risk & Compliance (GRC) platform that merges board management and GRC activities into a single interfaceCore

Integration of multiple GRC tools into a centralized platform to replace disparate point solutions

AI-powered insights with advanced analytics to deliver data-driven, actionable leadership insights within the Diligent One Platform

AI Smart Prep for board meetings with question recommendations to prepare for sessions

Google Drive integration for faster, easier, and secure preparation of board materials

Education & Templates Library with over 150 governance resources and templates for boards

Diligent Entities: Centralized repository for all critical corporate record data and documents as a single source of truth

Diligent Entities: Tracking of data points and document metadata, including reminders for key dates such as expiration and renewal deadlines

Diligent Entities: Company Health Check with integration to the Dun & Bradstreet Data Cloud to validate internal data against public registry information

Compliance & security

ISO/IEC 27001:2013

Information security

ISO/IEC 27017:2015

Cloud security

ISO/IEC 27018:2019

Protection of personal data

SOC 2 Type II

Security and availability

HIPAA

Protection of health information

GDPR

GDPR compliant

CCPA

California data privacy

Contact the provider

www.diligent.com

Supported languages

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💬 Customer feedback summary

80% mention this

User-friendliness & User Interface

75% mention this

Board meeting management & collaboration

70% mention this

Security & compliance (e.g., encryption, rights management)

55% mention this

Performance & reliability (stability, load times)

Summary of customer feedback

Customer reviews of Diligent—particularly regarding Diligent Boards and its GRC solutions—predominantly emphasize high user-friendliness, a professional interface, and strong suitability for structured board and governance processes. Features related to meeting management, secure document distribution, compliance functions, and the general stability of the platform are highlighted particularly positively, while support quality and pricing levels are more frequently mentioned critically or at least ambivalently. Diligent is therefore primarily suitable for larger companies, regulated organizations, boards, and committees that value governance, risk, and compliance excellence and are willing to accept a higher price level for the scope of features and security.

AI-generated summary

📰 News & community feedback

🚀 Product updates & press releases

Diligent Corporation has introduced pioneering product updates aimed at optimizing governance, risk, and compliance (GRC) processes for global enterprises. Through stronger integration of artificial intelligence and expanded ESG reporting features, the platform facilitates informed decision-making at the board level. In addition, strategic partnerships and targeted regional expansion solidify Diligent's market position as a leading B2B solution provider for compliance officers worldwide.

•AI-powered governance tools: Introduction of new analytical features for automated identification of compliance risks and to reduce the workload of supervisory boards.
•Expanded ESG reporting: Optimized modules for seamless collection and reporting of sustainability data in accordance with current global regulatory standards.
•Strategic partnerships: Collaborations with leading audit and consulting firms for seamless GRC system integration.
•Regional expansion: Targeted expansion of local cloud infrastructure to ensure strict data protection guidelines in Europe and the Asia-Pacific region.

Source: Publicly available product updates or press releases from Diligent Corporation.

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