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Digidentity: Seamless identification, legally secure signing – your digital identity for Europe.
Digidentity is a leading European Qualified Trust Service Provider (QTSP) for digital identities, KYC checks, and qualified electronic signatures.
Independent B2B performance index (0–100 points). It is calculated mathematically and without subjective influence from four verified pillars: company stability, aggregated feedback from publicly available online sources, documented compliance certifications, and operational transparency. Comparable with other software providers.
BenchTrust Index weighting: Company stability 25 points · Customer reviews 30 points · Compliance & security 25 points · Transparency 20 points. Without reviews a neutral average is used; a few reviews move it only slightly
Review data basis: Trustpilot (277)
BenchTrust takes the average rating and review count from the review platforms listed. BenchTrust does not itself verify whether individual reviews come from actual customers; according to the platforms, they apply their own verification procedures.
Headquarters
Waldorpstraat 17, 2521 CA The Hague, Netherlands
Employees
73
Founded
2008
Management
Fred Slikker
Digidentity B.V. is a European provider of digital identity solutions and qualified trust services headquartered in The Hague, Netherlands. Founded in 2008, the company employs around 70 people and operates as an accredited Qualified Trust Service Provider (QTSP) under the European eIDAS regulation and as a certified Identity Service Provider in the UK DIATF framework. Digidentity's platform is aimed at government authorities, regulated businesses, financial service providers, and global corporations with the highest requirements for security and legal validity. The core portfolio includes automated remote identity verification via biometric liveness detection and reading NFC passport chips, reusable digital identities, and the provision of EUDI wallets. In addition, Digidentity offers legally binding qualified and advanced electronic signatures (QES and AdES), qualified eIDAS seals, and the Dutch business authentication eHerkenning at all assurance levels. With features such as passwordless multi-factor authentication, automated SCIM provisioning for Identity Governance & Administration (IGA), and PKIoverheid certificates, the provider ensures seamless workflows with maximum integrity. The services integrate smoothly into leading enterprise systems such as Microsoft Entra, DocuSign, and Adobe Sign. By combining comprehensive certifications according to ISO 27001, ISO 9001, and relevant ETSI standards, Digidentity guarantees complete protection of sensitive identity data across hundreds of millions of processed transactions annually.
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App quality & technical reliability
User-friendliness & registration process
Customer service & accessibility
Identity verification & document upload
Customer reviews for Digidentity B.V. convey a predominantly critical overall impression: on Trustpilot, the service is rated around 2.2 out of 5 stars with a "Poor/Slecht" rating, while the mobile apps have high overall ratings but also contain numerous negative individual reports regarding stability and usability. Main strengths lie in the high security level and the broad range of features for digital identity verification and qualified electronic signatures, while the greatest weaknesses lie in a bug-prone app (scanning ID documents, taking photos, chip reading), a registration and verification process perceived as complicated and unintuitive, and customer service that is difficult to reach or perceived as unhelpful. Digidentity B.V. is primarily suitable for organizations and users who strictly require a qualified, regulatorily accepted digital identity solution (e.g., for tax portals, eHerkenning, Gov Verify) and are willing to accept potential usability and support hurdles; for companies or end users with high demands for a consistently smooth user experience and fast support, the service appears less suitable according to the reviews.
AI-generated summary
BenchTrust takes the average rating and review count from the review platforms listed. BenchTrust does not itself verify whether individual reviews come from actual customers; according to the platforms, they apply their own verification procedures.
Digidentity B.V. is consistently expanding its position as a European trust service provider through continuous product and platform updates as well as strategic partnerships. The focus is on qualified electronic signatures (QES) according to eIDAS and identity verification services that integrate seamlessly into existing corporate workflows. In addition to the DACH and Benelux regions, the company is accelerating its presence in the United Kingdom through compliance with the local Trust Framework. The solutions are primarily aimed at B2B customers, regulated financial institutions, and public sector clients who must meet high compliance and security requirements.
Source: Publicly available product updates or press releases from Digidentity B.V..
See Digidentity B.V. in action
Digidentity has developed a reliable and regulatory compliant remote identity proofing method to identify a person which provides equivalent assurance in terms of reliability to physical presence.