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From lead to contract: Manage your entire sales cycle and forecasts on a single platform
Creatio Sales is an AI-based no-code CRM and workflow platform for medium and large enterprises.
Independent B2B performance index (0–100 points). It is calculated mathematically and without subjective influence from four verified pillars: company stability, aggregated feedback from publicly available online sources, documented compliance certifications, and operational transparency. Comparable with other software providers.
BenchTrust Index weighting: Company stability 25 points · Customer reviews 30 points · Compliance & security 25 points · Transparency 20 points. Without reviews a neutral average is used; a few reviews move it only slightly
Review data basis: G2 (409)
BenchTrust takes the average rating and review count from the review platforms listed. BenchTrust does not itself verify whether individual reviews come from actual customers; according to the platforms, they apply their own verification procedures.
Headquarters
State St 53, 02109-2100 Boston, United States
Employees
800
Founded
2014
Management
Katherine Kostereva
Creatio Sales is a leading, AI-powered no-code platform for Customer Relationship Management (CRM) and workflow automation, specifically designed for medium and large enterprises. Founded in 2014 and headquartered in Boston, USA, the software company now employs around 800 people and enables organizations worldwide to digitize and optimize complex business processes without deep programming knowledge. The platform combines classic CRM features with state-of-the-art artificial intelligence. Core features of Creatio Sales include managing the entire end-to-end sales cycle, generating precise revenue forecasts, integrated contract and document management, and seamless order tracking. A unique selling point is the agentic sales platform, where autonomous AI agents actively support human teams in automating workflows. Thanks to the intuitive visual drag-and-drop designer, users can flexibly build and scale customized applications. Creatio thus offers maximum freedom without limitations on users or workflows, making it highly suitable for industries such as financial services, Industry 4.0, and Smart Cities.
No verified certifications (such as ISO 27001 or SOC 2) are currently listed for this provider. Information about compliance with standards such as GoBD or GDPR may still be available.
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Answers are based on the website and documents of Creatio Sales.
Customizability & Low-Code/No-Code
Workflow & Process Automation
Ease of Use & UI
Feature Set for Sales/CRM
Customer reviews for Creatio Sales particularly highlight the strong low-code/no-code customizability and powerful workflow and process automation, which are considered major strengths for complex sales and CRM scenarios. Overall, Creatio is rated very positively: the range of functions for sales, marketing, and service, as well as the options for detailed process modeling and customization, convince primarily medium and larger companies with specific requirements. Critical points sometimes concern system complexity (onboarding, administrative effort) and occasional performance and support experiences, especially when no experienced implementation partner is involved. Creatio Sales is particularly suitable for organizations that map complex or industry-specific sales processes, have high automation requirements, and are willing to invest in configuration or partner consulting; it is less ideal for very small teams looking for an extremely simple, ready-to-use out-of-the-box sales solution.
AI-generated summary
BenchTrust takes the average rating and review count from the review platforms listed. BenchTrust does not itself verify whether individual reviews come from actual customers; according to the platforms, they apply their own verification procedures.
Creatio has introduced significant updates for its CRM and no-code platform 'Creatio Sales', primarily aimed at AI-powered automation. With the introduction of 'Creatio Copilot', B2B sales teams can design workflows more efficiently and make data-driven decisions in real time. In addition, the company is further expanding its global reach through strategic partnerships to offer tailored sales solutions to medium and large enterprises.
Source: Publicly available product updates or press releases from Creatio Sales.
See Creatio Sales in action
How Creatio's AI and no-code CRM boosts sales