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More time for what matters – your 24/7 online appointment calendar with smart patient management.
cituro is a cloud-based online appointment booking and calendar platform for service providers and practices.
Independent B2B performance index (0–100 points). It is calculated mathematically and without subjective influence from four verified pillars: company stability, aggregated feedback from publicly available online sources, documented compliance certifications, and operational transparency. Comparable with other software providers.
BenchTrust Index weighting: Company stability 25 points · Customer reviews 30 points · Compliance & security 25 points · Transparency 20 points. Without reviews a neutral average is used; a few reviews move it only slightly
Review data basis: Capterra (11), Trustpilot (184)
BenchTrust takes the average rating and review count from the review platforms listed. BenchTrust does not itself verify whether individual reviews come from actual customers; according to the platforms, they apply their own verification procedures.
Headquarters
Augsburg, Germany
Employees
Not specified
Founded
2016
cituro GmbH is a software company founded in 2016 and based in Augsburg, specializing in modern online appointment booking and calendar management systems. The cloud-based SaaS solution is aimed at service providers, medical practices, therapists, as well as medium and large enterprises looking to digitalize and automate their appointment scheduling. The core of cituro is the intelligent online appointment calendar, which enables seamless 24/7 appointment booking for customers and patients. This is complemented by integrated patient and customer management, as well as automatic appointment reminders via email or SMS, which significantly reduces no-show rates. For larger organizations and enterprise clients, cituro offers advanced features such as location and branch management, individual user roles and permissions, and Single Sign-On (SSO) via OIDC and SAML. Thanks to a powerful integration platform with webhooks and interfaces to over 4,000 applications via Zapier and Make, the software can be flexibly embedded into existing IT infrastructures. In addition, cituro supports auto-provisioning (SCIM) and provides its own test environment for secure implementations.
No verified certifications (such as ISO 27001 or SOC 2) are currently listed for this provider. Information about compliance with standards such as GoBD or GDPR may still be available.
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Answers are based on the website and documents of cituro GmbH.
User-friendliness / intuitive operation
Features & appointment management
Customer service / support
Reliability & stability
Customer reviews for cituro are overall highly positive: on platforms such as Trustpilot, Google, ProvenExpert, GetApp, and OMR, cituro consistently achieves ratings close to 5 out of 5 stars and high recommendation rates. Particularly highlighted are the user-friendly, intuitive interface, the comprehensive yet easy-to-use appointment management and automation features, and the personal, fast, and competent customer service. The reliability and stability of the system, GDPR-compliant data processing with hosting in German data centers, and an overall fair price-performance ratio are also considered strengths, though occasional price increases are critically mentioned. cituro is particularly suitable for service providers, SMEs, and larger organizations with high appointment volumes—such as fitness studios, coaching providers, medical or legal practices—seeking a scalable, German-language, and privacy-compliant appointment booking solution with strong support.
AI-generated summary
BenchTrust takes the average rating and review count from the review platforms listed. BenchTrust does not itself verify whether individual reviews come from actual customers; according to the platforms, they apply their own verification procedures.
cituro GmbH is continuously expanding its cloud-based scheduling software to enable B2B customers to manage resources more efficiently and optimize customer communication. Through targeted feature releases, such as real-time synchronization with popular calendar systems and flexible API interfaces, the company is strengthening its market position in the DACH region. The focus is on strictly GDPR-compliant data processing, targeting SMEs, service providers, and medical institutions as core target groups.
Source: Publicly available product updates or press releases from cituro GmbH.