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Discover the truth of your processes and maximize your performance with the AI-powered digital twin from Celonis
Celonis is the global market leader in process mining. The AI-powered Process Intelligence Platform visualizes and optimizes end-to-end business processes in real time to eliminate inefficiencies and increase the operational performance of companies worldwide.
Independent B2B performance index (0–100 points). It is calculated mathematically and without subjective influence from four verified pillars: company stability, aggregated feedback from publicly available online sources, documented compliance certifications, and operational transparency. Comparable with other software providers.
BenchTrust Index weighting: Company stability 25 points · Customer reviews 30 points · Compliance & security 25 points · Transparency 20 points. Without reviews a neutral average is used; a few reviews move it only slightly
Review data basis: G2 (325)
BenchTrust takes the average rating and review count from the review platforms listed. BenchTrust does not itself verify whether individual reviews come from actual customers; according to the platforms, they apply their own verification procedures.
Headquarters
Church St 1, 10006-1404 New York, United States
Employees
3300
Founded
2011
Management
Bastian Nominacher
Celonis is the world's leading provider of process mining and execution management. Founded in 2011 in Munich, the company helps organizations make their business processes transparent, analyze them, and continuously optimize them. With over 3,300 employees and headquarters in Munich and New York City, Celonis has developed into a global technology leader. The Process Intelligence Platform from Celonis uses artificial intelligence and process mining technologies to create a living digital twin of entire corporate operations. By extracting event log data from various IT systems, the platform visualizes end-to-end processes in real time. This enables companies to immediately identify inefficiencies and bottlenecks. Furthermore, Celonis offers intelligent solutions for simulating and automatically implementing improvement potentials. The platform seamlessly integrates process data into the business context to enable informed decisions and maximize operational value. Celonis serves a wide range of industries, including manufacturing, finance, healthcare, and retail, and works closely with leading technology and consulting partners.
No verified certifications (such as ISO 27001 or SOC 2) are currently listed for this provider. Information about compliance with standards such as GoBD or GDPR may still be available.
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Answers are based on the website and documents of Celonis.
Process mining and execution management functionality
Transparency & end-to-end process analysis (insights into business processes)
Integrations & data connection (ERP/CRM, SAP, etc.)
Performance & scalability with large volumes of data
Customers primarily highlight Celonis's strong process mining and execution management functionality, which provides highly detailed transparency over end-to-end business processes and thereby clearly reveals optimization potential. The extensive integration options into existing system landscapes (e.g., ERP/CRM, SAP) and the ability to analyze large volumes of data are rated very positively, while usability and the learning curve are more frequently mentioned as challenges due to the product's complexity. Criticism is mainly directed at the pricing and licensing model, which is perceived as high and sometimes less attractive for smaller companies; overall, Celonis is particularly suitable for medium to large enterprises with complex, data-driven processes as well as organizations working structured on process optimization, automation, and operational excellence.
AI-generated summary
BenchTrust takes the average rating and review count from the review platforms listed. BenchTrust does not itself verify whether individual reviews come from actual customers; according to the platforms, they apply their own verification procedures.
Celonis is continuously expanding its portfolio in process mining and execution management through technological innovations and strategic collaborations. The focus is on deeper integration of artificial intelligence, particularly through the Process Intelligence Graph, as well as the optimization of supply chains and financial processes for global enterprises. Through strategic alliances with leading consulting and technology partners, the company continues to expand its global market presence.
Source: Publicly available product updates or press releases from Celonis.
See Celonis in action
Celonis Process Mining Tutorial for Beginners | Celonis Demo