Campaign Monitor

Name: Campaign Monitor
Brand: Campaign Monitor

Design easily, send automatically: Your perfect email campaign in just a few clicks.

Campaign Monitor by Marigold is a powerful, cloud-based email marketing and automation platform.

BenchTrust Score:71/100

Independent B2B performance index (0–100 points). It is calculated mathematically and without subjective influence from four verified pillars: company stability, aggregated feedback from publicly available online sources, documented compliance certifications, and operational transparency. Comparable with other software providers.

BenchTrust Index weighting: Company stability 25 points · Customer reviews 30 points · Compliance & security 25 points · Transparency 20 points. Without reviews a neutral average is used; a few reviews move it only slightly

Review data basis: G2 (200), Capterra (290), Trustpilot (25)

BenchTrust takes the average rating and review count from the review platforms listed. BenchTrust does not itself verify whether individual reviews come from actual customers; according to the platforms, they apply their own verification procedures.

Overview

Campaign Monitor by Marigold is a cloud-based email marketing and automation platform founded in 2004, with headquarters in Nashville, Tennessee. The company employs around 300 people and serves over 2 million marketers in 250,000 companies worldwide. The platform is characterized by its high design integrity, intuitive operation, and excellent deliverability rates. The solution offers a comprehensive range of features, including a flexible drag-and-drop email builder with over 100 customizable templates, powerful automation tools for complex customer journeys, and precise segmentation options based on demographics and user behavior. In addition, Campaign Monitor supports transactional email delivery, SMS marketing, and the creation of signup forms for subscriber acquisition. Real-time analytics and detailed reports on open, click, and bounce rates enable continuous campaign optimization. Thanks to seamless integrations with leading third-party systems such as Shopify and Salesforce, the platform can be flexibly integrated into existing workflows.

Core features

Drag-and-drop email builderCore

Library of customizable email templates

Email marketing automation (workflows, journeys)

Transactional email sending

Signup forms for subscriber collection

Audience segmentation based on behavior and demographics

Subscriber list management

Reporting and analytics on campaign performance

Real-time email performance metrics (opens, clicks, bounces, unsubscribes)

Geography- and engagement-based subscriber insights

API for integrations

SMS marketing (region-limited)

Multi-user account access and permissions

Compliance & security

No verified certifications (such as ISO 27001 or SOC 2) are currently listed for this provider. Information about compliance with standards such as GoBD or GDPR may still be available.

Ask the AI assistant on this page for current compliance and security details. It researches live information from publicly available sources.

Contact the provider

www.campaignmonitor.com

Supported languages

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Answers are based on the website and documents of Campaign Monitor.

💬 Customer feedback summary

80% mention this

Ease of use / User convenience

70% mention this

Email design & templates

60% mention this

Reporting & analytics

65% mention this

Price / Pricing model

Summary of customer feedback

Overall, customer reviews for Campaign Monitor are predominantly positive, especially regarding its clear interface, appealing email design, and solid reporting features. Areas of criticism include the relatively expensive pricing model and workflows or automations that are sometimes perceived as rigid. Campaign Monitor is particularly suitable for small to medium-sized teams and marketing users who value simple, visually strong email marketing and are willing to pay more for convenience and design.

AI-generated summary

📰 News & community feedback

🚀 Product updates & press releases

Campaign Monitor has introduced a series of strategic product updates to improve the personalization and efficiency of email marketing campaigns for small and medium-sized businesses. Key updates include an optimized drag-and-drop editor and expanded SMS marketing features that enable seamless omnichannel communication. In addition, the company is strengthening its position in the global e-commerce sector through deeper integrations with platforms like Shopify and Salesforce. These functional enhancements go hand in hand with continuous updates to comply with international data protection and privacy regulations.

•Optimized drag-and-drop editor for faster creation of responsive campaigns without coding knowledge.
•Introduction of integrated SMS marketing tools to enable effective omnichannel communication.
•Expanded partnerships and deeper system integrations with leading platforms such as Salesforce and Shopify.
•Global compliance updates to ensure maximum data security in accordance with GDPR and CCPA standards.
•Improved analysis and reporting dashboards for more precise audience insights and performance measurement.

Source: Publicly available product updates or press releases from Campaign Monitor.

🎬Videos & screenshots

See Campaign Monitor in action

✓ Official

Email Marketing Solutions | Campaign Monitor Product Overview

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