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Booking made easy: Secure appointments, classes, and tours in real time.
Bookeo is a commission-free online booking system for small and medium-sized service providers.
Independent B2B performance index (0–100 points). It is calculated mathematically and without subjective influence from four verified pillars: company stability, aggregated feedback from publicly available online sources, documented compliance certifications, and operational transparency. Comparable with other software providers.
BenchTrust Index weighting: Company stability 25 points · Customer reviews 30 points · Compliance & security 25 points · Transparency 20 points. Without reviews a neutral average is used; a few reviews move it only slightly
Review data basis: G2 (16), Capterra (103), Trustpilot (7)
BenchTrust takes the average rating and review count from the review platforms listed. BenchTrust does not itself verify whether individual reviews come from actual customers; according to the platforms, they apply their own verification procedures.
Headquarters
Bondi Junction, New South Wales, Australia
Employees
11-50
Founded
2007
Bookeo is a leading provider of commission-free online booking and reservation systems, specifically designed for small and medium-sized service enterprises (SMEs). Founded in 2007 in Bondi Junction, Australia, the company offers a fully web-based Software-as-a-Service (SaaS) solution that is accessible 24/7. Bookeo divides its offering into three specialized core products: Bookeo Appointments for classic appointment bookings, Bookeo Classes for courses and schools, and Bookeo Tours for tours and activities. The platform allows service providers to accept bookings in real time, process payments directly online, and send automatic notifications via email or SMS to customers. A key feature is the embeddable booking widget, which integrates seamlessly into existing websites without pop-ups. Additionally, Bookeo supports multiple languages for the customer interface, making it attractive for international clients. With a workforce of 11 to 50 employees, Bookeo has established itself as a reliable partner for automating booking processes, helping businesses minimize administrative effort and increase revenue.
No verified certifications (such as ISO 27001 or SOC 2) are currently listed for this provider. Information about compliance with standards such as GoBD or GDPR may still be available.
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Answers are based on the website and documents of Bookeo.
User-friendliness / interface
Online booking & scheduling
Scope of features for service companies (classes, groups, multi-location)
Value for money
Customers rate Bookeo predominantly positive overall, with average ratings around 4.2–4.3 out of 5 and a high willingness to recommend. The main strengths lie in the user-friendly interface, reliable online booking and scheduling, and the broad range of features for service businesses with classes, group offerings, and multiple locations. Frequently mentioned weaknesses primarily concern support (no phone support, sometimes slow to address feature requests), additional costs for SMS, missing or limited advanced reporting functions, and integration gaps such as with Zoom or for complex inventory and pricing logic. Bookeo is particularly suitable for small to medium-sized service-based businesses such as studios (fitness, dance), medical practices, course and event providers looking for stable, easy-to-use online booking with solid core functionality and who are willing to use third-party solutions or workarounds for highly complex requirements or deep reporting.
AI-generated summary
BenchTrust takes the average rating and review count from the review platforms listed. BenchTrust does not itself verify whether individual reviews come from actual customers; according to the platforms, they apply their own verification procedures.
Bookeo has modernized its cloud-based booking platform through targeted feature releases and expanded integrations to enable more efficient appointment management for service providers, tour operators, and schools worldwide. In addition to improved interfaces to popular payment providers such as Stripe and PayPal, the mobile user experience for end customers has been optimized. By seamlessly integrating video conferencing tools, the provider also responds to the increased global demand for virtual services. These innovations strengthen Bookeo's position as a flexible B2B solution in international markets.
Source: Publicly available product updates or press releases from Bookeo.