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Click. Book. Sync. Your smart online calendar for stress-free appointments and video meetings.
Bookafy is a flexible online appointment scheduling software for businesses of all sizes.
Independent B2B performance index (0–100 points). It is calculated mathematically and without subjective influence from four verified pillars: company stability, aggregated feedback from publicly available online sources, documented compliance certifications, and operational transparency. Comparable with other software providers.
BenchTrust Index weighting: Company stability 25 points · Customer reviews 30 points · Compliance & security 25 points · Transparency 20 points. Without reviews a neutral average is used; a few reviews move it only slightly
Review data basis: G2 (15), Capterra (138)
BenchTrust takes the average rating and review count from the review platforms listed. BenchTrust does not itself verify whether individual reviews come from actual customers; according to the platforms, they apply their own verification procedures.
Headquarters
Seattle, Washington, United States
Employees
Not available
Founded
2014
Bookafy is an online appointment booking and scheduling software founded in 2014 and headquartered in Seattle, Washington. The platform was developed to automate and simplify appointment scheduling for individuals, small and medium-sized businesses (SMBs), as well as large organizations and sales teams. The system offers a variety of features, including a web-based booking page, two-way calendar synchronization with Google Calendar, iCloud, Outlook, and Exchange, as well as automated email and SMS reminders. A special focus is placed on the seamless integration of video conferencing tools such as Zoom, Google Meet, Microsoft Teams, and Webex, where unique meeting links are automatically generated and inserted into the appointments. Additionally, Bookafy supports payment processing directly during booking, the management of employee working hours and group events, and the prevention of double bookings. Thanks to an open API as well as integrations via Zapier and Make, the software can be flexibly integrated into existing workflows and third-party systems.
No verified certifications (such as ISO 27001 or SOC 2) are currently listed for this provider. Information about compliance with standards such as GoBD or GDPR may still be available.
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Answers are based on the website and documents of Bookafy.
User-friendliness & UI
Customer service & support team
Appointment scheduling, calendar integration & link sharing
Setup & configuration (setup/customizing)
Customers rate Bookafy very positively overall: the interface is considered intuitive and pleasant, scheduling including calendar synchronization and booking links significantly simplifies workflows, and support is frequently described as helpful and personal. Main strengths lie in user-friendliness, the range of features for online scheduling, and the perceived value for money, while weaknesses are primarily found in complex setup, limited language support, and occasionally unreliable or poorly communicated integrations (e.g., Zoom/Office 365). Bookafy is particularly suitable for small to medium-sized businesses, service providers, and teams looking for a user-friendly, feature-rich online scheduling tool with good support and who are willing to invest some time in the setup and fine-tuning of integrations.
AI-generated summary
BenchTrust takes the average rating and review count from the review platforms listed. BenchTrust does not itself verify whether individual reviews come from actual customers; according to the platforms, they apply their own verification procedures.
Bookafy, a leading provider in online scheduling, is strengthening its market position through targeted feature updates and expanded B2B interfaces. The innovations aim to appeal to global enterprise customers through improved localization, deeper API integrations, and robust security standards. By introducing flexible white-label options and opening up new industry segments, the company optimizes automated scheduling for service providers and large clients alike.
Source: Publicly available product updates or press releases from Bookafy.