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Axos Bank (formerly Bank of Internet USA) is a pioneer in digital-only banking and was founded on July 6, 1999.
Independent B2B performance index (0–100 points). It is calculated mathematically and without subjective influence from four verified pillars: company stability, aggregated feedback from publicly available online sources, documented compliance certifications, and operational transparency. Comparable with other software providers.
BenchTrust Index weighting: Company stability 25 points · Customer reviews 30 points · Compliance & security 25 points · Transparency 20 points. Without reviews a neutral average is used; a few reviews move it only slightly
Review data basis: Trustpilot (1000)
BenchTrust takes the average rating and review count from the review platforms listed. BenchTrust does not itself verify whether individual reviews come from actual customers; according to the platforms, they apply their own verification procedures.
Headquarters
Las Vegas, Nevada, United States
Employees
1,989
Founded
1999
Axos Bank (formerly Bank of Internet USA) is a pioneer in digital-only banking and was founded on July 6, 1999. Headquartered in Las Vegas, Nevada, with approximately 1,989 employees (under parent company Axos Financial, Inc.), the institution offers a wide range of financial services to retail and business customers. Operating entirely online, the bank has no physical branches and instead focuses on a powerful digital infrastructure. Its product portfolio includes checking and savings accounts, lending products, and investment solutions. Key features include an advanced online banking portal and an all-in-one mobile app. These enable biometric login, mobile check deposit, real-time fraud monitoring, peer-to-peer payments, and automated bill management. Business customers also benefit from specialized business banking tools to manage transactions and initiate domestic and international wire transfers. By seamlessly linking different account types, Axos Bank provides a highly integrated and user-friendly platform for modern financial management.
No verified certifications (such as ISO 27001 or SOC 2) are currently listed for this provider. Information about compliance with standards such as GoBD or GDPR may still be available.
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No fees / low account costs
High interest rates / APY on checking and savings
Online and mobile banking / user-friendliness
ATM access and reimbursements
Customer reviews for Axos Bank are generally positive, particularly due to its **fee-free accounts**, attractive interest rates, and strong digital user experience. The main weaknesses occasionally mentioned are the **complex conditions** for top interest rates and a somewhat mixed impression of customer service. Axos Bank is primarily suitable for digitally savvy customers looking for an online bank with low fees and high yield potential who are willing to meet specific requirements.
AI-generated summary
BenchTrust takes the average rating and review count from the review platforms listed. BenchTrust does not itself verify whether individual reviews come from actual customers; according to the platforms, they apply their own verification procedures.
Axos Bank has further expanded its digital B2B banking solutions and commercial services through strategic technology upgrades and expanded partnerships. The focus is on modernized platforms for treasury management and improved clearing services for institutional clients. Through these targeted feature releases and collaborations, the bank is strengthening its position in the US market and increasingly targeting mid-sized companies and financial service providers.
Source: Publicly available product updates or press releases from Axos Bank.