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One workspace for your entire team: Reach your goals faster together with Jira, Confluence, and smart AI.
Atlassian is a global leader in collaboration and productivity software.
Independent B2B performance index (0–100 points). It is calculated mathematically and without subjective influence from four verified pillars: company stability, aggregated feedback from publicly available online sources, documented compliance certifications, and operational transparency. Comparable with other software providers.
BenchTrust Index weighting: Company stability 25 points · Customer reviews 30 points · Compliance & security 25 points · Transparency 20 points. Without reviews a neutral average is used; a few reviews move it only slightly
Review data basis: G2 (31786), Trustpilot (158)
BenchTrust takes the average rating and review count from the review platforms listed. BenchTrust does not itself verify whether individual reviews come from actual customers; according to the platforms, they apply their own verification procedures.
Headquarters
George Street 341, 2000 Sydney, Australia
Employees
13000
Founded
2002
Management
Ashlee Hancock
Atlassian Corporation Plc is a leading global software company founded in 2002 and headquartered in Sydney, Australia. With over 13,000 employees, Atlassian supports more than 300,000 customers globally—including 80% of Fortune 500 companies—in optimizing teamwork and productivity. The product portfolio includes market-leading solutions such as Jira for agile project management and software development, Confluence as a central workspace for knowledge management, and Trello for visual task organization. By integrating modern AI assistants, Atlassian enables automated content summarization, draft generation, and efficient control of complex workflows at the enterprise level. The platforms are aimed at technical and business teams striving for transparent, cross-timezone, and agile collaboration. Atlassian meets the highest global security standards, proven by certifications such as ISO/IEC 27001 for the information security management system of its cloud offerings, ISO/IEC 27018 for the protection of personal data in the public cloud, and compliance with ISO/IEC 27002 guidelines. This allows the company to offer a highly secure and scalable infrastructure for modern working environments.
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Answers are based on the website and documents of Atlassian Corporation Plc.
Overall satisfaction with the platform
Usability and operation
Functionality for collaboration and project management (Jira, Confluence, Trello)
Integration into existing tool landscapes
Customer reviews for Atlassian are highly positive overall: The platform typically achieves scores around 4.4–4.5 out of 5 points in aggregated ratings, primarily due to its mature collaboration and project management features as well as high user satisfaction. The main strengths cited are the variety of functions around Jira, Confluence, and Trello, good integration capabilities into existing IT landscapes, and an overall intuitive user experience; critical points relate more to detailed aspects such as complexity in very large setups, pricing/licensing structure, and support that is sometimes perceived as having room for improvement. Atlassian is particularly suitable for medium to large companies, tech-savvy teams, and organizations with structured development, IT, and project processes looking for a scalable, integrated tool ecosystem for collaboration and work management.
AI-generated summary
BenchTrust takes the average rating and review count from the review platforms listed. BenchTrust does not itself verify whether individual reviews come from actual customers; according to the platforms, they apply their own verification procedures.
Atlassian Corporation Plc is actively driving the integration of artificial intelligence and sustainably strengthening its cloud platform for global enterprise customers. The introduction of Atlassian Intelligence and the strategic integration of Loom optimize asynchronous collaboration in the B2B sector. In addition, the company is increasingly focusing on regional compliance guidelines to accelerate the migration of large European customers to the cloud. These developments are specifically targeted at agile IT, product, and developer teams in highly regulated markets.
Source: Publicly available product updates or press releases from Atlassian Corporation Plc.
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