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The platform for intelligent patient and practice management.
Independent B2B performance index (0–100 points). It is calculated mathematically and without subjective influence from four verified pillars: company stability, aggregated feedback from publicly available online sources, documented compliance certifications, and operational transparency. Comparable with other software providers.
BenchTrust Index weighting: Company stability 25 points · Customer reviews 30 points · Compliance & security 25 points · Transparency 20 points. Without reviews a neutral average is used; a few reviews move it only slightly
Review data basis: Trustpilot (66)
BenchTrust takes the average rating and review count from the review platforms listed. BenchTrust does not itself verify whether individual reviews come from actual customers; according to the platforms, they apply their own verification procedures.
Headquarters
Ohmstrasse 1a, 93055 Regensburg, Germany
Employees
34
Founded
2021
Management
Magnus Baringer
321 MED is a platform for intelligent patient and practice management. It connects individual workflows, matching apps, and an AI copilot into a digital ecosystem that not only maps processes but actively supports them in daily operations. At its core, 321 MED consists of four building blocks: a workflow platform to digitally map and automate processes, an App Store with suitable applications for all relevant work areas, an AI copilot as an intelligent practice assistant, and specialized agents that can support individual tasks even more targetedly.
No verified certifications (such as ISO 27001 or SOC 2) are currently listed for this provider. Information about compliance with standards such as GoBD or GDPR may still be available.
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Answers are based on the website and documents of 321 MED.
User-friendliness / intuitive operation
Relief for the practice team / time savings
Clarity / clear structure
Fast processing through pre-formulated answers
Customer opinions on 321 MED are predominantly very positive: available reviews particularly highlight the ease of use, the clear structure, and the noticeable relief in daily practice routines. The main strengths are considered to be the fast processing of inquiries, good patient acceptance, and flexible customizability; a weakness occasionally mentioned is that not all users or patients get to grips with it immediately. 321 MED is particularly suitable for medical practices that want to reduce telephone and organizational burdens and make their online reception more efficient.
AI-generated summary
BenchTrust takes the average rating and review count from the review platforms listed. BenchTrust does not itself verify whether individual reviews come from actual customers; according to the platforms, they apply their own verification procedures.
Source: Publicly available product updates or press releases from 321 MED.
See 321 MED in action
321 MED 2.0 – The platform for intelligent patient and practice management | 321 MED