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Your brand, your bank: Seamlessly integrate accounts and cards into your product via API
Solaris SE is a credit institution founded in 2015 and headquartered in Berlin, which has established itself as the leading embedded finance platform in Europe.
Independent B2B performance index (0–100 points). It is calculated mathematically and without subjective influence from four verified pillars: company stability, aggregated feedback from publicly available online sources, documented compliance certifications, and operational transparency. Comparable with other software providers.
BenchTrust Index weighting: Company stability 25 points · Customer reviews 30 points · Compliance & security 25 points · Transparency 20 points. Without reviews a neutral average is used; a few reviews move it only slightly
Review data basis: Trustpilot (689)
BenchTrust takes the average rating and review count from the review platforms listed. BenchTrust does not itself verify whether individual reviews come from actual customers; according to the platforms, they apply their own verification procedures.
Headquarters
Cuvrystrasse 53, 10997 Berlin, Germany
Employees
450
Founded
2015
Management
Steffen Jentsch
Solaris SE is a credit institution founded in 2015 and headquartered in Berlin, which has established itself as the leading embedded finance platform in Europe. The company combines a state-of-the-art, API-driven technology platform with a full German banking license. This enables Solaris to allow its partners – from innovative fintechs to established large corporations – to seamlessly integrate regulated financial services as a white-label solution into their own digital products. The modular Banking-as-a-Service (BaaS) portfolio includes digital banking accounts, payment services such as SEPA transfers, card solutions (debit, prepaid, and credit cards), and paperless consumer loans. Integration is done flexibly via modern APIs and webhooks, ensuring a fast time-to-market. With around 450 employees and offices in European metropolises such as London, Paris, and Milan, Solaris ensures that regulatory requirements and compliance standards such as GDPR and ISO/IEC 27001 are fully covered for its partners.
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Answers are based on the website and documents of Solaris SE.
Customer Service & Accessibility
Problem resolution for card & security incidents (e.g., ADAC credit card)
Reliability of processes & transactions
Speed of refunds & complaints
Customer reviews of Solaris SE are predominantly critical: poor accessibility, slow or inadequate handling of issues (particularly regarding security incidents and ADAC credit cards), and a lack of reliability and transparency are repeatedly criticized. Strengths lie more in the technological platform approach and its role as an embedded finance partner for other companies, rather than in the direct end-customer experience. Solaris SE is therefore more suitable for companies looking for a powerful Banking-as-a-Service or embedded finance infrastructure and who can handle their own strong frontend, customer service, and support; for end customers with high demands for direct service and fast problem resolution, the current reviews are rather discouraging.
AI-generated summary
BenchTrust takes the average rating and review count from the review platforms listed. BenchTrust does not itself verify whether individual reviews come from actual customers; according to the platforms, they apply their own verification procedures.
Solaris SE is focusing increasingly on strategic partnerships and regulatory compliance in the European embedded finance market. By migrating the ADAC credit card portfolio, the company is strengthening its position as a leading enabler for co-branded financial products. At the same time, the optimization of internal processes under BaFin supervision and the consolidation of the product portfolio are in the foreground. These strategic measures aim to offer established B2B partners highly regulated and scalable Banking-as-a-Service solutions.
Source: Publicly available product updates or press releases from Solaris SE.