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Plan, post, and master your social media channels in no time with the intelligent calendar from SocialPilot
SocialPilot is a leading social media management platform founded in 2014 and headquartered in Lewes, Delaware.
Independent B2B performance index (0–100 points). It is calculated mathematically and without subjective influence from four verified pillars: company stability, aggregated feedback from publicly available online sources, documented compliance certifications, and operational transparency. Comparable with other software providers.
BenchTrust Index weighting: Company stability 25 points · Customer reviews 30 points · Compliance & security 25 points · Transparency 20 points. Without reviews a neutral average is used; a few reviews move it only slightly
Review data basis: G2 (846), Capterra (444), Trustpilot (326)
BenchTrust takes the average rating and review count from the review platforms listed. BenchTrust does not itself verify whether individual reviews come from actual customers; according to the platforms, they apply their own verification procedures.
Headquarters
16192 Coastal Highway, 19958 Lewes, United States
Employees
130
Founded
2014
Management
Jimit Bagadiya
SocialPilot is a leading social media management platform founded in 2014 and headquartered in Lewes, Delaware. The B2B SaaS company employs around 130 people and supports small and medium-sized enterprises (SMEs) as well as digital agencies worldwide in optimizing their social media presence. The all-in-one solution enables centralized management, planning, and publishing of content across all major networks, including Facebook, Instagram, LinkedIn, TikTok, and YouTube. Core features include automated scheduling (bulk scheduling), an interactive social media calendar, an integrated AI assistant for content creation, and a centralized social inbox for comments and messages. Especially for agencies, SocialPilot offers powerful collaboration tools, approval processes for clients, and a white-label option to customize the platform to their own branding. The platform is complemented by detailed performance analytics and automated reports. Since its acquisition by group.one, SocialPilot continues to operate independently and is continuously expanding its global market presence.
No verified certifications (such as ISO 27001 or SOC 2) are currently listed for this provider. Information about compliance with standards such as GoBD or GDPR may still be available.
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Answers are based on the website and documents of SocialPilot.
Usability & UI
Scheduling & automation (calendar, queues, bulk scheduling)
Price-performance ratio
Feature set & integrations (multiple channels, analytics)
Customers predominantly describe SocialPilot as a user-friendly, clear social media scheduling tool with a strong focus on calendar planning, queues, and automation across many channels. Particularly positive aspects highlighted are the ease of use, the solid range of features (scheduling, reporting/analytics, team and client management), and a very fair price-performance ratio compared to larger competitors. As a weakness, some users mention that the tool is somewhat "stripped down" and in some areas less deep or powerful than enterprise alternatives. Overall, SocialPilot is particularly suitable for agencies, social media professionals, SMEs, and marketing teams looking for an efficient, budget-conscious all-in-one scheduling tool with solid analytics and good, but not necessarily premium enterprise, support.
AI-generated summary
BenchTrust takes the average rating and review count from the review platforms listed. BenchTrust does not itself verify whether individual reviews come from actual customers; according to the platforms, they apply their own verification procedures.
SocialPilot has expanded its social media management platform with targeted feature releases to enable more efficient workflows for agencies and B2B companies. The focus is on advanced AI-powered content creation features and optimized collaboration tools for teams. In addition, integrations with leading networks such as Instagram and TikTok have been deepened to boost user reach. These updates underscore SocialPilot's commitment to providing scalable and user-friendly solutions for international marketing teams.
Source: Publicly available product updates or press releases from SocialPilot.