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Book business travel easily, automatically expense costs.
SAP Concur is a global leader in cloud-based travel, expense, and invoice management solutions.
Independent B2B performance index (0–100 points). It is calculated mathematically and without subjective influence from four verified pillars: company stability, aggregated feedback from publicly available online sources, documented compliance certifications, and operational transparency.
Headquarters
601 108th Avenue Northeast, 98004 Bellevue, United States
Employees
4800
Founded
1993
SAP Concur is a global leader in cloud-based travel, expense, and invoice management solutions. Founded in 1993 and a subsidiary of SAP SE since 2014, the company is headquartered in Bellevue, Washington, and supports over 45,000 organizations and approximately 85 million end users worldwide. With around 4,800 employees, SAP Concur offers a highly integrated platform that digitizes the entire process from travel planning and booking to automated expense reporting and reimbursement. Its solutions target financial decision-makers, HR departments, IT managers, and travel managers in companies of all sizes. By using artificial intelligence and seamlessly integrating credit card data, SAP Concur optimizes spend control and ensures maximum transparency. The platform features a broad international focus, supports numerous languages, and complies with the strictest global compliance and security standards such as ISO 27001, ISO 9001, SOC 1/2, and PCI DSS.
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Feature set & integrations (end-to-end travel & expense, SAP integration)
User-friendliness & usability (web & mobile app)
Travel booking & expense reporting (automation, receipt capture)
Performance & stability (sluggishness, bugs, app issues)
Customers generally rate SAP Concur Travel as a highly powerful, globally applicable end-to-end solution for travel booking and expense reporting, but are frequently dissatisfied with its usability and performance. Particularly praised are the extensive range of features, strong SAP and ERP integration, comprehensive reporting and compliance functions, and the ability to bundle travel, expenses, and policies in one system – especially for larger, internationally active companies with complex approval and compliance processes. Critical points include a user interface perceived as cumbersome and unintuitive, slow or error-prone web and mobile apps, and significant implementation and administration effort; for smaller companies without complex travel processes or for users prioritizing a particularly simple, fast app experience, there are often more suitable alternatives.
AI-generated summary
SAP Concur has introduced comprehensive updates for its Travel platform, aiming to optimize the booking experience through a modernized user interface and improved system integration. The focus is on deeper integration of NDC (New Distribution Capability) content as well as strategic partnerships to expand the global hotel and flight inventory. These innovations are primarily aimed at corporate clients and travel managers who require more flexible, policy-compliant booking options and precise sustainability data. The gradual global rollout thus strengthens SAP Concur's market position in the B2B corporate travel sector.
Source: Publicly available product updates or press releases from SAP Concur Travel.
Since no specific social media mentions or datasets for SAP Concur Travel were provided for the analysis, a content evaluation is not possible. No information is available regarding specific topics, praise, criticism, or open questions from Reddit or X discussions. For this reason, no active trend can be determined, and the sentiment is rated as neutral.
Source: Publicly available social media posts (X/Twitter, LinkedIn, Reddit) from the last 12 months. The opinions shown come from users and do not represent BenchTrust's assessment.