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One tool for everything: Telephony, video, and chat perfectly connected
pascom GmbH & Co. KG is an owner-managed technology company founded in 1997 and headquartered in Deggendorf, Bavaria.
Independent B2B performance index (0–100 points). It is calculated mathematically and without subjective influence from four verified pillars: company stability, aggregated feedback from publicly available online sources, documented compliance certifications, and operational transparency. Comparable with other software providers.
BenchTrust Index weighting: Company stability 25 points · Customer reviews 30 points · Compliance & security 25 points · Transparency 20 points. Without reviews a neutral average is used; a few reviews move it only slightly
Review data basis: G2 (10), Capterra (15)
BenchTrust takes the average rating and review count from the review platforms listed. BenchTrust does not itself verify whether individual reviews come from actual customers; according to the platforms, they apply their own verification procedures.
Headquarters
Berger Strasse 42, 94469 Deggendorf, Germany
Employees
29
Founded
1997
Management
Mathias Pasquay
pascom GmbH & Co. KG is an owner-managed technology company founded in 1997 and headquartered in Deggendorf, Bavaria. With a team of around 29 employees, the company specializes in the development of modern VoIP telephone systems and Unified Communications (UCC) solutions. The core product is a flexible, cloud-based communication platform that bundles VoIP telephony, messaging, video meetings, and team collaboration into a single central application. pascom's solutions are primarily aimed at small and medium-sized enterprises (SMEs) in various industries, including healthcare, tax consultancies, law firms, and the real estate sector. A special focus is placed on ease of use and cross-platform availability on all end devices without the need for complex local hardware. As a German provider, pascom places the highest value on data protection and information security. The cloud infrastructure is hosted in highly available, German data centers. Security standards are proven by an ISO/IEC 27001 certification as well as the renowned BSI C5:2020 attestation for the 'pascom ONE' cloud telephone system, guaranteeing fully GDPR-compliant data processing.
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Answers are based on the website and documents of pascom.
User-friendliness & interface
Range of functions (Cloud PBX, UCC, Mobile App)
Customer service & support
Reliability & stability of the telephone system
Customer reviews for pascom present a very positive overall picture: users particularly highlight the ease of use, the extensive range of functions, and the helpful, easily accessible support. Key strengths include the modern cloud PBX/UCC solution, including mobile and desktop clients, high reliability in daily use, and flexibility through cloud or self-hosting and integrations such as DATEV. Occasionally, it is noted that the initial setup and configuration require some training, which may primarily affect less tech-savvy users. pascom is particularly suitable for small and medium-sized enterprises, system houses, and law firms looking for a powerful, scalable, and user-friendly business telephone system with team communication features.
AI-generated summary
BenchTrust takes the average rating and review count from the review platforms listed. BenchTrust does not itself verify whether individual reviews come from actual customers; according to the platforms, they apply their own verification procedures.
The German UCaaS provider pascom is focusing its latest product updates on optimizing its cloud communication platform for small and medium-sized enterprises (SMEs) in the DACH region. Functional enhancements, particularly in the mobile and desktop clients, strengthen location-independent collaboration. In addition, pascom is further expanding strategic partnerships and system integrations to seamlessly digitize business processes. The highest priority is always to ensure GDPR compliance and data security through hosting in certified German data centers.
Source: Publicly available product updates or press releases from pascom.
See pascom in action
Time tracking is easy - Efficient call billing thanks to DATEV interface | pascom Trailer