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Book, reconcile, save: Business travel and expenses on one platform.
Navan (formerly TripActions) is a leading global provider of integrated business travel, expense, and corporate card management.
Independent B2B performance index (0–100 points). It is calculated mathematically and without subjective influence from four verified pillars: company stability, aggregated feedback from publicly available online sources, documented compliance certifications, and operational transparency.
Headquarters
3045 Park Blvd, 94306 Palo Alto, United States
Employees
3400
Founded
2015
Management
Yoad Shraybom
Navan (formerly TripActions) is a leading global provider of integrated business travel, expense, and corporate card management. Founded in 2015 and headquartered in Palo Alto, California, the company employs around 3,400 people and is revolutionizing how businesses manage their travel and expense processes. Navan's all-in-one platform combines flight, hotel, and car rental booking with automated expense management and modern payment solutions. By leveraging artificial intelligence—such as the digital assistant Ava—the platform delivers a personalized user experience for travelers while providing maximum transparency for finance departments. Companies benefit from real-time insights into their spending, automated policy checks, and a significant reduction in administrative effort. With over 10,000 customers worldwide, Navan targets businesses of all sizes looking to optimize their travel costs and provide their employees with a seamless travel experience. The platform supports global travel programs and enables fast reimbursements in multiple currencies.
No verified certifications (such as ISO 27001 or SOC 2) are currently listed for this provider. Information about compliance with standards such as GoBD or GDPR may still be available.
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All-in-one travel and expense management (feature set)
Ease of use & modern UX (web & mobile app)
Customer service & support (travel support / customer success)
Implementation, onboarding & roll-out
Overall, customers rate Navan predominantly positively, highlighting the all-in-one solution for business travel, corporate cards, and expense management, as well as the comparatively intuitive, modern user interface as key strengths. The extensive range of features, time savings on bookings and expenses, and in many cases highly dedicated travel and customer support are particularly praised, while there is also regular criticism of individual support cases, occasional bugs, incomplete rates/filtering options, and the pricing structure. Navan is particularly suitable for medium-sized and larger, internationally traveling companies looking for an integrated travel and expense ecosystem with corporate cards and willing to accept a medium to higher price level for this range of features and service.
AI-generated summary
Navan is continuously driving its global expansion and technological innovation in business travel and expense management. The introduction of Navan Connect in Europe significantly simplifies the integration of existing corporate credit cards for businesses. In addition, the provider is optimizing its platform through advanced NDC direct connections with leading airlines and the targeted use of artificial intelligence. These innovations are primarily aimed at global enterprises seeking efficient and transparent management of their travel costs.
Source: Publicly available product updates or press releases from Navan.
No social media mentions or specific data on Navan were provided for this analysis. Therefore, no content-based statements about topics, praise, criticism, or open questions can be made. A detailed evaluation is not possible due to the lack of a database.
Source: Publicly available social media posts (X/Twitter, LinkedIn, Reddit) from the last 12 months. The opinions shown come from users and do not represent BenchTrust's assessment.