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Book, reconcile, save: Business travel and expenses on one platform.
Navan (formerly TripActions) is a leading global provider of integrated business travel, expense, and corporate card management.
Independent B2B performance index (0–100 points). It is calculated mathematically and without subjective influence from four verified pillars: company stability, aggregated feedback from publicly available online sources, documented compliance certifications, and operational transparency. Comparable with other software providers.
BenchTrust Index weighting: Company stability 25 points · Customer reviews 30 points · Compliance & security 25 points · Transparency 20 points. Without reviews a neutral average is used; a few reviews move it only slightly
Review data basis: G2 (1462), Capterra (302), Trustpilot (218)
BenchTrust takes the average rating and review count from the review platforms listed. BenchTrust does not itself verify whether individual reviews come from actual customers; according to the platforms, they apply their own verification procedures.
Headquarters
3045 Park Blvd, 94306 Palo Alto, United States
Employees
3400
Founded
2015
Management
Yoad Shraybom
Navan (formerly TripActions) is a leading global provider of integrated business travel, expense, and corporate card management. Founded in 2015 and headquartered in Palo Alto, California, the company employs around 3,400 people and is revolutionizing how businesses manage their travel and expense processes. Navan's all-in-one platform combines flight, hotel, and car rental bookings with automated expense management and modern payment solutions. By leveraging artificial intelligence – such as the digital assistant Ava – the platform delivers a personalized user experience for travelers while providing maximum transparency for finance departments. Companies benefit from real-time insights into their spending, automated policy checks, and a significant reduction in administrative overhead. With over 10,000 customers worldwide, Navan caters to businesses of all sizes looking to optimize their travel costs and provide their employees with a seamless travel experience. The platform supports global travel programs and enables rapid reimbursements in multiple currencies.
No verified certifications (such as ISO 27001 or SOC 2) are currently listed for this provider. Information about compliance with standards such as GoBD or GDPR may still be available.
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Answers are based on the website and documents of Navan.
All-in-one travel and expense management (range of functions)
User-friendliness & modern UX (web & mobile app)
Customer service & support (travel support / customer success)
Implementation, onboarding & roll-out
Overall, customers rate Navan predominantly positively, highlighting the all-in-one solution for business travel, corporate cards, and expense management, as well as the comparatively intuitive, modern user interface as key strengths. The extensive range of functions, time savings on bookings and expenses, and in many cases highly dedicated travel and customer support are particularly praised, while there is also regular criticism regarding individual support cases, occasional bugs, incomplete rates/filter options, and the pricing structure. Navan is particularly suitable for medium-sized and larger, internationally traveling companies looking for an integrated travel and expense ecosystem with corporate cards and are willing to accept a medium to higher price level for this range of functions and service.
AI-generated summary
BenchTrust takes the average rating and review count from the review platforms listed. BenchTrust does not itself verify whether individual reviews come from actual customers; according to the platforms, they apply their own verification procedures.
Navan is continuously driving its global expansion and technological innovation in business travel and expense management. The introduction of Navan Connect in Europe significantly simplifies the integration of existing corporate credit cards for businesses. In addition, the provider is optimizing its platform through advanced direct NDC connections with leading airlines and the targeted use of artificial intelligence. These innovations are primarily aimed at global companies seeking efficient and transparent management of their travel expenses.
Source: Publicly available product updates or press releases from Navan.