Mural
Shape the future of your team in real time – smarter
Mural is a leading visual collaboration platform founded in 2011 and headquartered in San Francisco, USA.
Independent B2B performance index (0–100 points). It is calculated mathematically and without subjective influence from four verified pillars: company stability, aggregated feedback from publicly available online sources, documented compliance certifications, and operational transparency.
Headquarters
California St 650, 94108-2602 San Francisco, United States
Employees
900
Founded
2011
Management
Afshan Azhar
Overview
Mural is a leading visual collaboration platform founded in 2011 and headquartered in San Francisco, USA. With around 900 employees, the company helps global teams and Fortune 100 companies bridge the gap from strategy to execution. The core of the solution is the Mural Collaborative Intelligence System – an infinite digital canvas that enables both real-time and asynchronous collaboration. The platform offers a variety of interactive tools such as digital whiteboards, sticky notes, shapes, text boxes, mind maps, and freehand drawing. Integrated AI features (AI-powered visual workspace) significantly accelerate brainstorming, ideation, and decision-making processes. Pre-built templates also facilitate project management and workshop facilitation. Mural integrates seamlessly with popular enterprise tools such as Microsoft 365 and Teams. The company meets the highest security and compliance standards, including ISO/IEC 27001:2013, SOC 2 Type 2, SOC 3, as well as GDPR and CCPA. This allows Mural to provide a highly secure, scalable environment for modern, distributed teams in product development, consulting, sales, and IT.
Core features
Compliance & security
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Visual collaboration & online whiteboard
User-friendliness & operating concept
Templates & moderation/facilitation features
Performance & stability (especially with large boards/sessions)
Summary of customer feedback
Overall, customers rate Mural predominantly positively as a powerful visual collaboration and online whiteboard tool that is particularly well-suited for workshops, brainstorming, and remote/hybrid collaboration. The biggest strengths include visual collaboration, extensive templates, good facilitation features, and overall intuitive operation, while critical points mainly concern performance issues with large boards/sessions, occasional usability hurdles, and a pricing structure perceived as sometimes expensive or confusing. Mural is primarily suitable for consultancies, product and innovation teams, agencies, and larger organizations that regularly conduct collaborative workshops, design thinking, or ideation sessions in distributed teams and are looking for a versatile, visual workspace tool.
AI-generated summary
🚀 Product updates & press releases
Mural has announced significant product updates and strategic enhancements focusing on artificial intelligence and optimized integrations for B2B customers. The new features aim to make visual collaboration in distributed teams more efficient and accelerate decision-making processes. Through improved security standards and deeper platform integrations, Mural is strengthening its position in the enterprise segment.
- •Introduction of Mural AI for automated clustering of ideas and generation of meeting summaries.
- •Deeper integration into Microsoft applications to optimize workflows directly within Microsoft Teams.
- •Enhanced security and compliance features for global corporations in regulated industries.
- •Provision of new interactive templates for agile product development and design thinking teams.
Source: Publicly available product updates or press releases from Mural.
📰 Social media feedback about the product
Since no social media mentions or data were provided for Mural for this analysis, a content evaluation cannot take place. There is no information on topics, praise, criticism, or open questions. Accordingly, the sentiment trend is classified as neutral.
- •No Data Basis: No Reddit or X/Twitter mentions were submitted for analysis.
- •No Content Evaluation Possible: Due to the lack of data, no statements can be made about features, issues, or target groups.
Source: Publicly available social media posts (X/Twitter, LinkedIn, Reddit) from the last 12 months. The opinions shown come from users and do not represent BenchTrust's assessment.
See Mural in action
HOW TO USE A VR HEADSET TO PAINT A MURAL - tutorial stencil vr on meta quest