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One system, all channels: Your inventory management from click to shipping.
JTL-Wawi is a free, centralized inventory management and ERP software for e-commerce. It controls all processes from purchasing and warehousing to marketplace sales and shipping.
Independent B2B performance index (0–100 points). It is calculated mathematically and without subjective influence from four verified pillars: company stability, aggregated feedback from publicly available online sources, documented compliance certifications, and operational transparency. Comparable with other software providers.
BenchTrust Index weighting: Company stability 25 points · Customer reviews 30 points · Compliance & security 25 points · Transparency 20 points. Without reviews a neutral average is used; a few reviews move it only slightly
Review data basis: G2 (1), Capterra (54), Trustpilot (150)
BenchTrust takes the average rating and review count from the review platforms listed. BenchTrust does not itself verify whether individual reviews come from actual customers; according to the platforms, they apply their own verification procedures.
Headquarters
Rheinstrasse 7, 41836 Hueckelhoven, Germany
Employees
430
Founded
2008
Management
Sebastian Evers
JTL-Software GmbH, founded in 2008, is a leading German provider of ERP and e-commerce software solutions headquartered in Hückelhoven, North Rhine-Westphalia. With around 430 employees, the company serves over 50,000 customers in the DACH region. The core of the portfolio is JTL-Wawi, a free inventory management and ERP software tailored specifically to the requirements of modern online and multichannel retail. The software enables merchants to centrally control all sales channels and efficiently map all essential business processes—from purchasing and warehouse organization to sales and shipping. Through bidirectional interfaces, JTL-Wawi can be seamlessly connected to online shops, marketplaces, and external service providers. The system is complemented by specialized solutions such as the JTL-WMS warehouse management system, the JTL-POS cash register software, and mobile apps for inventory management on the go. JTL relies on a strong community and offers reliable in-house support for growing retail businesses.
No verified certifications (such as ISO 27001 or SOC 2) are currently listed for this provider. Information about compliance with standards such as GoBD or GDPR may still be available.
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Answers are based on the website and documents of JTL-Software GmbH.
Functional scope / Versatility
User-friendliness / Intuitive operation
Business process and workflow improvement
Training effort / Complexity
Customer reviews for JTL-Software GmbH are predominantly positive, highlighting in particular the wide range of functions, intuitive usability, and benefits for more efficient e-commerce and warehouse processes. Weaknesses mentioned are primarily the complexity and the sometimes high training effort; support is mentioned less frequently and appears rather mixed in available sources. JTL is particularly suitable for e-commerce, shipping, and warehouse teams looking for a powerful, integrated solution and willing to invest time in learning a comprehensive system.
AI-generated summary
BenchTrust takes the average rating and review count from the review platforms listed. BenchTrust does not itself verify whether individual reviews come from actual customers; according to the platforms, they apply their own verification procedures.
In its current updates, JTL-Software GmbH is increasingly focusing on optimizing omnichannel processes and internationalizing its e-commerce solutions. Functional enhancements in the JTL-Wawi inventory management system as well as strategic partnerships enable merchants to connect more flexibly to global marketplaces. In addition, compliance requirements and mobile solutions are in the foreground to support B2B and B2C target groups in various European regions more efficiently.
Source: Publicly available product updates or press releases from JTL-Software GmbH.