Inxmail GmbH
Emails that inspire: Automated
Inxmail GmbH, founded in 1999 and headquartered in Freiburg im Breisgau, is a leading German technology specialist for data-driven email marketing.
Independent B2B performance index (0–100 points). It is calculated mathematically and without subjective influence from four verified pillars: company stability, aggregated feedback from publicly available online sources, documented compliance certifications, and operational transparency.
Headquarters
Wentzingerstrasse 17, 79106 Freiburg, Germany
Employees
120
Founded
1999
Management
Peter Ziras
Overview
Inxmail GmbH, founded in 1999 and headquartered in Freiburg im Breisgau, is a leading German technology specialist for data-driven email marketing. With around 120 employees, the company supports over 2,000 customers and a large partner network of agencies and technology providers in implementing secure and highly personalized email communication. Its core product, Inxmail Professional, offers a powerful, web-based platform for sending newsletters, automated campaigns, and transactional emails. Key features include an intuitive drag-and-drop editor, visual workflows for marketing automation, and a flexible REST API for seamless system integration. A particular focus is placed on deep integration with leading CRM and shop systems such as Salesforce Sales Cloud and CAS genesisWorld, enabling fast data synchronization and dynamic campaigns aligned with the customer lifecycle. As a co-founder of the Certified Senders Alliance (CSA) and a signatory to the DDV quality standard, Inxmail stands for the highest deliverability and security standards. The company is certified according to ISO/IEC 27001:2022, guarantees fully GDPR-compliant data processing in German data centers, and has been awarded Silver status for email security by the BSI.
Core features
Compliance & security
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Functionality & Professional Tools (Newsletter, Automation, Segmentation)
Ease of Use & Usability
Customer Service & Support (incl. training)
Data Protection & Legal Compliance (GDPR Compliance)
Summary of customer feedback
Customer reviews for Inxmail primarily highlight its powerful professional features for email marketing, high reliability, competent and easily accessible support, and helpful training sessions. The strong focus on data protection/GDPR and the ability to implement complex, professional campaigns are also mentioned very positively; it is occasionally noted that the system is somewhat complex and priced in the professional segment. Inxmail is therefore particularly suitable for medium-sized and larger companies, agencies, and organizations with high demands on professionalism, integrations, and legal compliance in email marketing, rather than for very simple or highly price-driven entry-level use cases.
AI-generated summary
🚀 Product updates & press releases
Inxmail GmbH focuses its current updates on the continuous optimization of its email marketing platform and the expansion of strategic integrations. Through enhanced interfaces to leading CRM and shop systems, the company enables seamless data transfer for highly personalized campaigns. Ensuring the highest data protection and security standards in the European region remains a central focus. These measures strengthen Inxmail's market position as a reliable partner for data-driven customer communication in the B2B and B2C sectors.
- •Product releases: Introduction of optimized editor features for even more intuitive creation of accessible and responsive email campaigns.
- •Interfaces & Partnerships: Seamless connection to ERP, CRM, and e-commerce systems for efficient synchronization of customer data and automated transactional emails.
- •Security & Compliance: Maximum deliverability and GDPR compliance through certified hosting on servers in Germany.
- •Target group focus: Tailored solutions for DACH mid-market and large enterprises to optimize the digital customer journey.
Source: Publicly available product updates or press releases from Inxmail GmbH.
📰 Social media feedback about the product
No social media mentions or specific data on Inxmail GmbH were provided. Consequently, a content-based analysis of praise, criticism, or open questions is not possible. The sentiment trend is classified as neutral due to the lack of data.
- •No specific mentions or data are available for analysis.
- •Specific strengths, weaknesses, or user experiences of Inxmail GmbH cannot be identified due to a lack of data.
Source: Publicly available social media posts (X/Twitter, LinkedIn, Reddit) from the last 12 months. The opinions shown come from users and do not represent BenchTrust's assessment.
See Inxmail GmbH in action
Inxmail New Xperience - next generation email marketing