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Emails that inspire: Automated
Inxmail GmbH, founded in 1999 and headquartered in Freiburg im Breisgau, is a leading German technology specialist for data-driven email marketing.
Independent B2B performance index (0–100 points). It is calculated mathematically and without subjective influence from four verified pillars: company stability, aggregated feedback from publicly available online sources, documented compliance certifications, and operational transparency. Comparable with other software providers.
BenchTrust Index weighting: Company stability 25 points · Customer reviews 30 points · Compliance & security 25 points · Transparency 20 points. Without reviews a neutral average is used; a few reviews move it only slightly
Review data basis: G2 (1), Capterra (15), Trustpilot (59)
BenchTrust takes the average rating and review count from the review platforms listed. BenchTrust does not itself verify whether individual reviews come from actual customers; according to the platforms, they apply their own verification procedures.
Headquarters
Wentzingerstrasse 17, 79106 Freiburg, Germany
Employees
120
Founded
1999
Management
Peter Ziras
Inxmail GmbH, founded in 1999 and headquartered in Freiburg im Breisgau, is a leading German technology specialist for data-driven email marketing. With around 120 employees, the company supports over 2,000 customers as well as a large partner network of agencies and technology providers in implementing secure and highly personalized email communication. The core product, Inxmail Professional, offers a powerful, web-based platform for sending newsletters, automated campaigns, and transactional emails. Key features include an intuitive drag-and-drop editor, visual workflows for marketing automation, and a flexible REST API for seamless system integration. A special focus is placed on deep integration with leading CRM and shop systems such as Salesforce Sales Cloud and CAS genesisWorld, enabling fast data synchronization and dynamic campaigns aligned with the customer lifecycle. As a co-founder of the Certified Senders Alliance (CSA) and a signatory to the DDV quality standard, Inxmail stands for the highest deliverability and security standards. The company is certified according to ISO/IEC 27001:2022, guarantees fully GDPR-compliant data processing in German data centers, and was awarded silver status for email security by the BSI.
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Answers are based on the website and documents of Inxmail GmbH.
Functionality & professional tools (newsletters, automation, segmentation)
User-friendliness & usability
Customer service & support (including training)
Data protection & legal security (GDPR compliance)
Customer reviews of Inxmail particularly highlight the powerful professional features for email marketing, the high reliability, as well as the competent, easily accessible support and helpful training. The strong focus on data protection/GDPR and the ability to implement complex, professional campaigns are also mentioned very positively; it is occasionally noted that the system is rather complex and priced in the professional segment. Inxmail is therefore primarily suitable for medium-sized and larger companies, agencies, and organizations with high requirements for professionalism, integrations, and legal security in email marketing, rather than for very simple or highly price-driven entry-level use cases.
AI-generated summary
BenchTrust takes the average rating and review count from the review platforms listed. BenchTrust does not itself verify whether individual reviews come from actual customers; according to the platforms, they apply their own verification procedures.
Inxmail GmbH focuses its current updates on the continuous optimization of its email marketing platform and the expansion of strategic integrations. Through expanded interfaces to leading CRM and shop systems, the company enables seamless data transfer for highly personalized campaigns. A central focus remains on ensuring the highest data protection and security standards in the European region. These measures strengthen Inxmail's market position as a reliable partner for data-driven customer communication in the B2B and B2C sectors.
Source: Publicly available product updates or press releases from Inxmail GmbH.
See Inxmail GmbH in action
Inxmail New Xperience - next generation email marketing