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More customers, less effort: Your email
GetResponse is a leading global, AI-powered platform for email marketing and marketing automation.
Independent B2B performance index (0–100 points). It is calculated mathematically and without subjective influence from four verified pillars: company stability, aggregated feedback from publicly available online sources, documented compliance certifications, and operational transparency. Comparable with other software providers.
BenchTrust Index weighting: Company stability 25 points · Customer reviews 30 points · Compliance & security 25 points · Transparency 20 points. Without reviews a neutral average is used; a few reviews move it only slightly
Review data basis: G2 (1120)
BenchTrust takes the average rating and review count from the review platforms listed. BenchTrust does not itself verify whether individual reviews come from actual customers; according to the platforms, they apply their own verification procedures.
Headquarters
aleja Grunwaldzka 413, 80-309 Gdansk, Poland
Employees
430
Founded
1998
Management
Simon Grabowski
GetResponse is a leading global, AI-powered platform for email marketing and marketing automation. The company was founded in 1998 by Simon Grabowski in Gdańsk, Poland, and has evolved from a simple autoresponder into a comprehensive all-in-one marketing solution. Today, the company employs around 430 people and supports over 400,000 customers in more than 180 countries. The platform offers a wide range of tools, including professional email marketing, automated workflows, landing pages, web forms, webinars, as well as SMS marketing and web push notifications. A special focus is placed on innovative AI features such as the AI Email Generator, the AI Campaign Generator, and the AI Website Builder, which significantly accelerate campaign creation. In addition, GetResponse offers specialized e-commerce features such as product recommendations, abandoned cart emails, and seamless integrations with platforms like Shopify, WooCommerce, and Magento. GetResponse is fully GDPR-compliant and offers its service in numerous languages, including German, English, Polish, Spanish, and French. With 24/7 live chat support and a user-friendly interface, the solution is aimed at small businesses and founders as well as established e-commerce brands.
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Answers are based on the website and documents of GetResponse.
Feature Set / All-in-One Platform
Email Marketing & Newsletter
Automation
User-Friendliness
Customer reviews for GetResponse are overall predominantly positive, highlighting in particular the large range of functions, email marketing, automation, and ease of use. The main strengths are considered to be the all-in-one orientation and the extensive feature set; support quality and, depending on the plan, the costs or pricing structure are occasionally viewed more critically in reviews. GetResponse is particularly suitable for SMEs, e-commerce providers, and creators looking for an integrated marketing platform with newsletter, automation, and landing page features.
AI-generated summary
BenchTrust takes the average rating and review count from the review platforms listed. BenchTrust does not itself verify whether individual reviews come from actual customers; according to the platforms, they apply their own verification procedures.
GetResponse strengthens its position in the B2B market through the continuous integration of artificial intelligence into its marketing automation platform. The company increasingly targets small and medium-sized enterprises (SMEs) worldwide and offers localized solutions for different regions. The product portfolio is being expanded in a targeted manner through new strategic partnerships in the e-commerce sector as well as optimized compliance standards.
Source: Publicly available product updates or press releases from GetResponse.