Epicor
Epicor ERP: Tailor-Made
Epicor Software Corporation is a global leader in industry-specific business software, headquartered in Austin, Texas.
Independent B2B performance index (0–100 points). It is calculated mathematically and without subjective influence from four verified pillars: company stability, aggregated feedback from publicly available online sources, documented compliance certifications, and operational transparency.
Headquarters
Las Cimas Pkwy 807, 78746-5461 Austin, United States
Employees
4500
Founded
1972
Management
Brian Flynn
Overview
Epicor Software Corporation is a global leader in industry-specific business software, headquartered in Austin, Texas. Since its founding in 1972, the company has developed tailor-made solutions for manufacturing, distribution, retail, and services. With over 4,500 employees, Epicor supports more than 20,000 customers in over 150 countries in their digital transformation.\n\nIts flagship product, Epicor Kinetic, is a cloud-based ERP solution designed specifically for modern manufacturers. It offers real-time business intelligence, integrated collaboration tools, and advanced planning scheduling (APS/MRP) capabilities. By seamlessly integrating artificial intelligence (People-Centric AI) directly into workflows, Epicor enables predictive data and document analysis as well as optimized supplier communication. Epicor offers both flexible SaaS models and on-premises deployments to meet the unique requirements of global supply chains.
Core features
Compliance & security
No verified certifications (such as ISO 27001 or SOC 2) are currently listed for this provider. Information about compliance with standards such as GoBD or GDPR may still be available.
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Functional scope for manufacturing & distribution (production, supply chain, finance)
User-friendliness & modern interface (Epicor Kinetic)
Customizability & configurability
Implementation & support/customer service
Summary of customer feedback
Customers highlight Epicor—especially Epicor Kinetic—for its deep functional scope for manufacturing and distribution companies, industry-specific workflows, and a solid, partially modern user interface. Critics frequently point to implementation effort, service/support quality, and performance in complex installations, alongside a high perceived price level, particularly for larger rollouts and long contract terms. Overall, Epicor is highly suitable for mid-sized and larger manufacturing and distribution businesses with demanding, industry-specific ERP requirements that are willing to invest in a powerful, though not always lightweight, system including implementation and customization.
AI-generated summary
🚀 Product updates & press releases
Epicor continues to focus consistently on cloud transformation, strengthening its ERP portfolio with targeted functional updates for the manufacturing and distribution industries. Through deep integration of artificial intelligence, such as Epicor Prism, and expanded cloud hosting on Microsoft Azure, the company optimizes global business processes for mid-sized enterprises. Additionally, the provider is seeing increased geographic expansion and strategic partnerships to ensure regulatory compliance and meet local requirements worldwide.
- •Industry Focus: Targeted feature releases for Epicor Kinetic and Prophet 21 optimize supply chain management in the manufacturing and wholesale sectors.
- •Technological Innovation: Introduction of Epicor Prism for seamless integration of AI-powered automation directly into ERP workflows.
- •Global Cloud Expansion: Expansion of the partnership with Microsoft Azure to ensure high performance and local data compliance in new target regions.
- •Strategic Partnerships: Expansion of the partner ecosystem to support mid-sized customers with digital transformation and compliance.
Source: Publicly available product updates or press releases from Epicor.
📰 Social media feedback about the product
No social media mentions or specific data were provided for Epicor. Without a corresponding database, a factual analysis of trends, praise, criticism, or open questions is not possible. Therefore, the general sentiment trend is classified as neutral due to a lack of information.
- •Missing Database: No Reddit or X/Twitter mentions were submitted for analysis.
- •No content evaluation possible: Specific features, issues, target groups, or comparisons cannot be reconstructed due to lack of data.
Source: Publicly available social media posts (X/Twitter, LinkedIn, Reddit) from the last 12 months. The opinions shown come from users and do not represent BenchTrust's assessment.
See Epicor in action
Customize Engineering Workflows in Epicor Kinetic (Quick Demo)