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easybell - future-proof, IP-based communication solutions
easybell is an established telecommunications provider founded in 2006 and based in Berlin, specializing in future-proof, IP-based communication solutions.
Independent B2B performance index (0–100 points). It is calculated mathematically and without subjective influence from four verified pillars: company stability, aggregated feedback from publicly available online sources, documented compliance certifications, and operational transparency. Comparable with other software providers.
BenchTrust Index weighting: Company stability 25 points · Customer reviews 30 points · Compliance & security 25 points · Transparency 20 points. Without reviews a neutral average is used; a few reviews move it only slightly
Review data basis: Trustpilot (1000)
BenchTrust takes the average rating and review count from the review platforms listed. BenchTrust does not itself verify whether individual reviews come from actual customers; according to the platforms, they apply their own verification procedures.
Headquarters
Brueckenstrasse 5A, 10179 Berlin, Germany
Employees
67
Founded
2006
Management
Steffen Hensche
easybell is an established telecommunications provider founded in 2006 and based in Berlin, specializing in future-proof, IP-based communication solutions. With a team of around 67 employees, the company offers a broad and flexible portfolio for residential and business customers. The core offering includes high-performance SIP trunks, flexible complete DSL connections, and the in-house, highly scalable cloud telephone system, which is provided in the tailored tariffs Basic, Classic, and Pro. As part of the pan-European Dstny Group, easybell positions itself as a reliable partner for modern business communication. The company places particular emphasis on fair contract terms with monthly cancellation options, transparent pricing structures, and intuitive operation. Compliance with strict security and data protection standards is ensured through conformity with the GDPR, the German Telecommunications Act (TKG), and support for encryption protocols such as TLS and SRTP. This makes easybell a professional, fail-safe, and GDPR-compliant communication platform, especially for small and medium-sized enterprises, that can adapt flexibly to the growth of their own business.
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Answers are based on the website and documents of easybell GmbH.
Customer Service / Support (Accessibility, Competence, Friendliness)
Product Quality & Stability (Internet, VoIP, and SIP Trunk Connections)
Value for Money & Tariff Structure
Provisioning, Activation & Switching Process
Customer reviews present a good to very good overall picture of easybell, with particular praise for the helpful, easily accessible customer service and stable, high-quality telephony and internet performance. Support, business telephony features (SIP trunks, cloud telephone system), transparency, and a fair price-performance ratio are cited as the greatest strengths, while occasional weaknesses appear in the form of provisioning/switching issues, isolated disruptions, and sometimes limited speed or availability. Easybell is particularly suitable for small and medium-sized enterprises as well as tech-savvy private users who value reliable VoIP/business telephony, competent support, and fair terms, and in return are willing to accept minor operational discrepancies in provisioning or network infrastructure.
AI-generated summary
BenchTrust takes the average rating and review count from the review platforms listed. BenchTrust does not itself verify whether individual reviews come from actual customers; according to the platforms, they apply their own verification procedures.
easybell GmbH is continuously expanding its portfolio in the area of cloud telephony and IP-based communication solutions for business customers. Through targeted feature updates, such as deeper integration into Microsoft Teams and the optimization of the cloud telephone system, the company is strengthening its position in the B2B market. In addition, easybell is continuously expanding its partner network to make tailored VoIP and broadband solutions accessible to regional system integrators and end customers.
Source: Publicly available product updates or press releases from easybell GmbH.