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Your place to talk and hang out
Discord is a leading global communication platform founded in 2015 and headquartered in San Francisco, USA.
Independent B2B performance index (0–100 points). It is calculated mathematically and without subjective influence from four verified pillars: company stability, aggregated feedback from publicly available online sources, documented compliance certifications, and operational transparency. Comparable with other software providers.
BenchTrust Index weighting: Company stability 25 points · Customer reviews 30 points · Compliance & security 25 points · Transparency 20 points. Without reviews a neutral average is used; a few reviews move it only slightly
Review data basis: G2 (15), Capterra (8947)
BenchTrust takes the average rating and review count from the review platforms listed. BenchTrust does not itself verify whether individual reviews come from actual customers; according to the platforms, they apply their own verification procedures.
Headquarters
De Haro Street 444, 94107 San Francisco, United States
Employees
1000
Founded
2015
Management
Yousuf Ahmed
Discord is a leading global communication platform founded in 2015 and headquartered in San Francisco, USA. Originally developed for the gaming community, the platform has evolved into a versatile tool for a wide variety of online communities, educational institutions, and businesses. With over 1,000 employees, Discord provides a powerful infrastructure for real-time communication via text, voice, and video channels. The platform allows users to create their own highly customizable servers and divide them into topic-specific channels. Core features include low-latency voice chat, high-resolution screen sharing, live streaming of games or presentations, and extensive moderation and role management tools. Discord is available cross-platform as a desktop, web, and mobile app and supports a variety of languages, including German, English, French, and Spanish. For advanced features, Discord offers the paid subscription Discord Nitro, which enables larger file uploads and custom emojis. Despite its widespread use in the consumer sector, the platform is also gaining importance in a business context, implementing security standards such as SOC 2 and ISO 27001.
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Answers are based on the website and documents of Discord.
Voice, video, and text communication (voice chats & community features)
User-friendliness & interface (incl. mobile apps)
Performance & stability (audio quality, lags, connection issues)
Server/channel structure, roles & customization
Customers rate Discord predominantly positively, particularly for its excellent voice, video, and text communication, ease of use, and flexible server and role structure. The main strengths are considered to be its free availability, cross-platform apps, and the ability to organize communities and projects in a highly granular way; weaknesses lie primarily in occasional performance and connection issues, as well as criticism regarding moderation, security, and direct support. Discord is particularly suitable for gaming communities, online communities, clubs, and project groups, but is also increasingly used by small teams and study groups that require a permanent, informal communication channel.
AI-generated summary
BenchTrust takes the average rating and review count from the review platforms listed. BenchTrust does not itself verify whether individual reviews come from actual customers; according to the platforms, they apply their own verification procedures.
Discord continuously expands its platform infrastructure through targeted product updates and strategic partnerships to increase engagement for both developers and end users. A central focus is on monetization for creators through new subscription models, as well as the introduction of interactive advertising formats like "Discord Quests" for game developers. In addition, the company is strengthening its market presence through deeper system integrations on consoles and expanding its global compliance and safety features. These measures aim to establish the platform as a versatile ecosystem for communities and developers worldwide.
Source: Publicly available product updates or press releases from Discord.