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Creately is a leading visual collaboration and diagramming platform, founded by Cinergix Pty. Ltd. in 2008.
Independent B2B performance index (0–100 points). It is calculated mathematically and without subjective influence from four verified pillars: company stability, aggregated feedback from publicly available online sources, documented compliance certifications, and operational transparency. Comparable with other software providers.
BenchTrust Index weighting: Company stability 25 points · Customer reviews 30 points · Compliance & security 25 points · Transparency 20 points. Without reviews a neutral average is used; a few reviews move it only slightly
Review data basis: G2 (1391), Capterra (364), Trustpilot (68)
BenchTrust takes the average rating and review count from the review platforms listed. BenchTrust does not itself verify whether individual reviews come from actual customers; according to the platforms, they apply their own verification procedures.
Headquarters
Mentone Pde 28, 3194 Melbourne, Australia
Employees
40
Founded
2008
Management
Chandika Jayasundara
Creately is a leading visual collaboration and diagramming platform, founded by Cinergix Pty. Ltd. in 2008. Headquartered in Melbourne, Australia, the company employs around 40 people. The platform provides an intelligent visual canvas that enables teams to brainstorm, plan projects, and execute complex workflows in a centralized, no-code environment. Supporting over 70 diagram types, including flowcharts, org charts, mind maps, and genograms, Creately combines advanced diagramming with task and project management. Key features include real-time collaboration on shared workspaces, AI-powered visual intelligence for process design, and seamless integration with Microsoft Teams. Creately is used globally by over 10 million users across various departments such as IT, marketing, HR, and product development to efficiently bridge the gap between idea and execution. Thanks to predefined templates and flexible data integrations, the cloud-based application supports both hybrid and remote teams in their daily work organization.
No verified certifications (such as ISO 27001 or SOC 2) are currently listed for this provider. Information about compliance with standards such as GoBD or GDPR may still be available.
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Answers are based on the website and documents of Creately.
Ease of Use
Diagram Creation & Visual Representation
Team Collaboration / Visual Collaboration
Feature Set / Templates / Whiteboarding
Customer opinions on Creately are overall predominantly positive, highlighting in particular its ease of use, strong diagram creation, and good team collaboration. Main weaknesses mentioned occasionally include pricing issues and performance topics such as slow loading. Creately is particularly suitable for teams that want to bundle visual collaboration, brainstorming, and diagramming in a shared workspace.
AI-generated summary
BenchTrust takes the average rating and review count from the review platforms listed. BenchTrust does not itself verify whether individual reviews come from actual customers; according to the platforms, they apply their own verification procedures.
Creately has strategically developed its platform to provide B2B companies with a collaborative, visual work environment featuring deep data integration. By introducing smart data linking, global teams can visualize complex workflows directly in canvas format and synchronize them in real time. The focus of recent updates is on enterprise scalability, strict security standards, and optimized integrations for agile workflows.
Source: Publicly available product updates or press releases from Creately.
See Creately in action
How to Create a Flowchart in Creately | Step-by-Step Tutorial